Spring 2027 Co-op, Business Process Excellence, HR Transformation

Location: Boston, MA

Job Description

Kickstart Your Career at Vertex!

Are you ready to make a real impact? At Vertex, our mission is to tackle serious diseases and to change lives, for the better, for the future. Our aim is to give you the skills, insights, and career guidance to be an important part of that future; to turn your potential into progression. As a Vertex intern or co-op, you’ll work on meaningful projects, collaborate with talented teams, and learn from industry leaders. We’re passionate about innovation, inclusion, and supporting your growth—inside and outside the lab.

Why Vertex?

Real Projects: You’ll work on assignments that make a real impact, not just busy work.

Mentorship & Networking: Connect with leaders and peers who want to see you succeed through professional networks, connections, and collaborations that will shape your longer-term career.

Flexible & Supportive: We offer flexible work options with Flex @ Vertex and prioritize your wellbeing.

Inclusive Culture: Collaboration and inclusion are embedded in everything we do.

Career Launchpad: Build skills, explore career paths, and get guidance for your future career.

Your Impact

The Vertex Business Process Excellence, HR Transformation Co-Op is a 6-month experiential training program for students currently working towards an advanced degree in Industrial Engineering, Systems Engineering, Business Process Management or other related fields. If you are passionate, collaborative, and growth-minded, a co-op at Vertex will help you gain meaningful experience in our Business Process Excellence, HR Transformation functional areas and serve as a launchpad for your career.

The application deadline for this co-op is November 15th, 2026. Please note that Vertex reviews applications on a rolling basis and reserves the right to close this job posting prior to the listed deadline. Applicants can expect to receive an update about their application before or shortly after the application deadline.

Ready to apply? Submit your application and let’s turn possibilities into reality!

What you will be doing

The Business Process Excellence team at Vertex is focused on improving how HR delivers services to employees, managers and candidates through process redesign, technology enablement and continuous improvement. This team partners closely with stakeholders across HR and the broader enterprise to move HR services from design into day-to-day operation and to measure the value they deliver to the business.

he Business Process Excellence, HR Transformation Co-op will support the launch and continuous improvement of redesigned HR services. This role offers a unique opportunity to gain hands-on experience in HR transformation, operational excellence, value realization and the use of AI tools in everyday work.

The Co-op will support the continuous improvement of Vertex's redesigned HR services. Day-to-day responsibilities may include:

Performance Tracking & Reporting

Learn the pre-launch baseline and business case goals, including turnaround times, hours saved and cost savings.

Gather and analyze process data and stakeholder feedback to track results against goals.

Prepare weekly progress reports for the team and HR leaders.

Continuous Improvement

Maintain a prioritized backlog of process issues, improvement ideas and agreed actions, each with an owner and due date.

Follow up on open actions through completion and flag items that are stuck.

Lead working sessions with stakeholders to resolve assigned issues.

Measure whether improvements are delivering the intended results.

Process Enablement

Develop job aids, process guides, FAQs and checklists.

Use AI tools to draft communications and support the rollout of process updates.

Stakeholder Engagement

Partner with HR service owners, HR operations teams, HR technology and HR leaders.

Collaborate with external consulting partners supporting the program.

Share findings and progress in team meetings and leadership reviews.

Potential Projects May Include

Building a weekly performance report that compares service results against baseline and business case targets.

Redesigning a job aid or process guide where users are struggling, then tracking whether errors go down after rollout.

Setting up a simple way to collect user and stakeholder feedback on new processes.

What you will need to succeed

Currently enrolled in a master's degree in one of the following fields:

Industrial Engineering (preferred)

Systems Engineering or Engineering Management

Operations Management

Information Systems

Business Process Management

Legal authorization to work in the United States, now and in the future. Please note that Vertex does not provide sponsorship for internships/co-ops or entry level roles within this part of the organization.

You must be enrolled in an advanced degree program if graduating before June 2027.

You must be available to work full-time, 40 hours per week from January – June 2027.

Experience & Skills

3+ years of full-time professional work experience prior to graduate school.

Consulting experience (management, operations or HR) strongly preferred.

Demonstrated experience taking a process improvement from analysis through implementation.

Strong analytical and problem-solving skills.

Strong emotional intelligence and the ability to build relationships with stakeholders at all levels.

Ability to work through ambiguity and build structure when the answer isn't clear.

HR experience is a plus.

Technical Proficiency

Regular use of generative AI tools (e.g., Microsoft Copilot, ChatGPT, Claude) for research, analysis and drafting, including checking outputs for accuracy.

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

Comfort with data analysis and visualization tools (e.g., Power BI, Tableau) is beneficial.

Program Details

Full-time, paid co-op $30.00