Summer 2027 Business Analysis and AI enGen Undergraduate Intern

Location: Pittsburgh PA, 15222, PAP, Penn Avenue Place, United States of America

Company :enGen

Job Description

Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role.

The Summer 2027 Business Analysis and AI enGen Undergraduate Internship provides students with an opportunity to gain hands-on experience at the intersection of business analysis, product ownership, process improvement, and Artificial Intelligence. This internship is designed to develop the next generation of business and technology professionals by providing exposure to how organizations analyze business challenges and leverage emerging AI capabilities to improve processes, productivity, and customer outcomes.

As a member of the team, the intern will work closely with Business Analysts, Product Owners, technology professionals, and business stakeholders to evaluate current-state processes, identify opportunities for improvement, and support client-focused projects. Participants will gain practical experience understanding business needs, documenting requirements and workflows, evaluating process gaps, and helping translate business problems into actionable solutions.

A key component of the internship will be exploring opportunities to use AI and agent-based solutions to improve existing business processes. The intern will help analyze current workflows, identify repetitive or inefficient activities, and support the development and evaluation of AI agents or other technology-enabled solutions that can streamline work and enhance business outcomes.

Typical responsibilities include conducting business process assessments, gathering and documenting requirements, supporting product ownership activities, collaborating on client projects, researching AI use cases, and developing recommendations for process improvements. Through mentorship, hands-on project experience, and cross-functional collaboration, the intern will strengthen business analysis, technology, AI, product management, communication, and problem-solving skills.

SUMMARY OF JOB RESPONSIBILITIES

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals.  To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business.

Typical responsibilities include, providing services to the day-to-day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action.

REQUIRED QUALIFICATIONS

Full or part-time enrollment in an accredited college or university baccalaureate program.

Pursuing a degree in Information Technology, Management Information Systems (MIS), Business Analysis, Business Analytics, Business Administration, Information Systems, or a related field.

ESSENTIAL JOB FUNCTIONS

1. Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.

2. Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area.  Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.

3. Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.

4.  Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability.

5. As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action.

6. Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.

7. Perform miscellaneous job-related duties as assigned.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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