Supervisor – Behavioral Health Clinical Training & Internship Programs

Location: Spokane, WA, USA

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community.  Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues.  As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.  If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.

Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

The Supervisor of the Clinical Learning Center oversees the organization's new hire training, internship, and licensure supervision programs. The Clinical Learning Center is responsible for helping new clinical staff develop their skills and gain practical experience. These responsibilities include three main areas: the Training Academy, the Internship Program, and Licensure Supervision.

TRAINING ACADEMY

The Supervisor leads the development and delivery of training through the Training Academy, which is a 6-week course that provides structured learning and foundational skill development for newly hired clinical staff. Based on ongoing assessments of training needs and feedback, the Supervisor identifies opportunities to improve existing courses or develop new training to ensure new employees are equipped with the knowledge and skills needed to perform their roles effectively. The Supervisor designs and implements the Training Academy curriculum, coordinates the annual training schedule, and works with organizational leadership to identify additional internal trainers as needed.

INTERNSHIP PROGRAMS

The Supervisor also oversees the Internship Program by developing and maintaining partnerships with universities and other educational institutions. This includes designing internship experiences that expand interns' knowledge, build practical clinical skills, and prepare them to become competent professionals. The Supervisor also collaborates with FBH supervisors to coordinate intern placements and provide appropriate oversight throughout the internship experience.

LICENSURE SUPERVISION

Additionally, the Supervisor oversees the staff responsible for providing licensure supervision, ensuring that this program supports clinical staff in meeting their professional licensing requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Lead the development of FBH’s master’s level internship program.

Engage, build rapport with local and online programs and pursue understanding of school requirements, appropriately assessing FBH’s ability to meet school and student expectations.

Ensure intern related processes are followed, including obtaining university affiliation agreements, and completion of paperwork.

Place interns in FBH departments in consultation with FBH Directors.

Design and oversee implementation of the internship manual and intern supervisor training, ensuring the focus remains on intern learning.

Develop and present intern seminars and recruit other staff to present, as needed.

Coordinate the interviewing, placement, and orientation process for new interns.

Act as primary point of contact between the schools and FBH.

Appropriately field questions, answering those within scope and re-directing to supporting departments such as HR or the department where the intern is placed as needed.

Provide consultation and education about FBH’s intern program to other FBH staff and to the community.

Collaborate with Chief Human Resource Officer and other FBH leadership on design and promotion of the internship program.

Foster a positive internship experience by proactively addressing intern concerns, escalating matters to Human Resources when appropriate.

Provide Social Work Workplace Practicum, bachelor's and master's intern supervision as needed.

Develop and deliver original and/or established training content utilizing classroom, virtual, practice labs, group interactive exercises, and e-learning modalities.

Facilitate courses in the Training Academy to build skills and develop knowledge for new hires and existing clinical staff.

Create and coordinate the Training Academy trainer schedule annually and ongoing as needed due to trainer schedule changes.

Establish and maintain working relationships with internal staff to optimize consistent and positive training experience. Gather feedback from instructors and trainees after instructor led training. Provide information and updates to training facilitators and instructors as needed.

Evaluate and make recommendations on training material and methodology, continually researching new trends and changes in practice, processes, or requirements. Stay up to date with regulatory and mandatory training requirements.

Handle logistics for internal training activities and develop training aids such as manuals, handouts, etc.

Utilize data to identify training needs, monitor and improve staff skill sets.

Select appropriate delivery methods to include: in-person, virtual, practice labs, professional development, classroom instruction, eLearning, etc.

Liaise with FBH leadership regarding the development of specialized training.

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