Trainee - Customer Operations Officer based in Beijing. Responsibilities include defining and delivering customer delivery plans, supporting customer meetings, leading the EIS process for new OE and transitioned fleets, and prioritizing and addressing services-related customer complaints and satisfaction metrics. Requires Mandarin and English; degree or equivalent; experience with customers; aviation industry preferred; digitally curious with a focus on improving tools and processes.
What they are looking for
Details
- Work type
- Onsite
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