Trainee – Customer Sales Administrator

Location: Pune

Trainee – Customer Sales Administrator

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Job Mission

We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities, including credit note processing, commercial data validation, customer master-data maintenance, and system transactions. The ideal candidate should possess strong analytical and logical reasoning abilities, a basic understanding of Marketing and Sales concepts, and proficiency in MS Excel.

Key Responsibilities

Review customer requests and supporting documentation for credit note processing.

Process credit notes in the system in accordance with approved commercial terms and conditions.

Validate pricing, discounts, rebates, promotions, claims, and other commercial agreements before processing.

Coordinate with Sales, Finance, Customer Service, and other relevant teams for approvals and clarifications.

Maintain customer-specific pricing, discounts, payment terms, and other relevant master-data fields.

Perform validation checks to ensure the accuracy and completeness of customer master data.

Execute system transactions in accordance with established Standard Operating Procedures (SOPs).

Assist users with basic system-related queries and escalate technical issues when required.

Perform data analysis using MS Excel to identify discrepancies, trends, and unusual transactions.

Support the Business Analyst and Sales Operations teams with data collection and process-related analysis.

Qualifications & Skills

Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.

Experience: Freshers. Candidates with prior internship experience are also welcome to apply.

Proficiency in MS Excel.

Strong analytical and logical reasoning skills.

Basic understanding of Marketing and Sales concepts.

Good communication and interpersonal skills.

Strong attention to detail and an organized approach to work.

A positive learning attitude and willingness to adapt to new systems and processes.

Good to Have

Familiarity with ERP systems.

Knowledge of Salesforce.

Basic understanding of monthly sales closing processes.