At a glance

Location: Worcester, United Kingdom
Work type: Onsite
Category: Human Resources

Location: Worcester, England, gb Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Job Description

Join us for your placement year in summer 2027! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.

Join our Global HR Service Team! You will be responsible for delivering high quality correspondence and providing an excellent level of customer service to our employees. Working alongside HR Business Partners and Advisors, this is a fantastic opportunity to gain a real insight into the day-to-day workings of HR in a large organization.

In this role, you will be responsible for

Monitoring and responding to customer queries within service level agreement. Coordinating the local UK team activities via the HR Service ticketing system ensuring respective local teams are aware of daily activities.

Support our time and attendance operations by managing absence tracking, addressing stakeholder queries and conducting detective control reviews to mitigate payroll and compliance risks.

Writing and sending accurate correspondence including: Occupational Health Appointment Invites, Case Management invitations and outcome letters, Flexible Working and anything else reasonably required.

Local workshop, training and events support including: company induction, Service Celebration Awards, and cross-functional working groups

Interested? Upload your CV and a Cover Letter today!

Qualifications

Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.