Accident Benefit Claims Intern/Co-op (Winter 2027)

Location: Burlington, Ontario

Role Type: Internship/Co-op

Work Term: Winter/Term 2

Work Location: Burlington, Ontario, Canada

Hours: 35

Pay Details: $45,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

DEPARTMENT OVERVIEW

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:

Leadership talks with key Leaders from across the organization

Connect and Learns on topics such as Innovation

Diversity and Inclusion and Personal Branding and so much more

The Ontario Accident Benefit Department operates within TD Insurance’s General Insurance business, which is one of Canada’s leading providers of home and auto insurance. This department specializes in managing Accident Benefits claims under Ontario’s Statutory Accident Benefits Schedule (SABS), ensuring compliance with provincial regulations and delivering fair, timely support to customers impacted by motor vehicle accidents.

JOB DESCRIPTION

Our role is to administer and adjudicate Accident Benefits claims for individuals injured in motor vehicle accidents in Ontario, regardless of fault. This includes:

Processing Applications: Handling forms such as the OCF-1 (Application for Accident Benefits) and related documentation to initiate claims.

Determining Coverage & Priority: Applying Ontario law to establish which insurer is responsible for paying benefits, including priority investigations when multiple policies may apply.

Managing Benefits: Overseeing benefits such as income replacement, medical and rehabilitation expenses, caregiver benefits, and other statutory entitlements.

Interacting with Stakeholders: Collaborating with claimants, legal representatives, healthcare providers, and internal teams like Special Investigations, Shared Services, and Alternate Dispute Resolution (ADR).

JOB REQUIREMENTS

Currently enrolled in an undergraduate degree in Kinesiology, Human Kinetics, Human Biology, Athletic Therapy, Rehabilitation Sciences, regulated healthcare practitioner designation (Physiotherapy, Massage Therapy, Nursing), Business/Commerce, Criminology, Law, Paralegal  or related field

Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term

As part of the Accident Benefit Intern role, you will be required to assist the Accident Benefit Advisors with:

Assist with reviewing and organizing accident benefit claims documentation

Support team members with data entry, reporting and file management

Learn Statutory Accident Benefit Schedule and related compliance requirements

Collaborate with internal stakeholders to ensure timely and accurate claim handling

Set up Insurer Examinations on behalf of our Accident Benefit Advisors

Investigate, review and process outstanding vendor invoices

Investigate, review and address stale dated or uncashed cheques

Provide assistance in preparations of our Accident Benefit file copies

ADDITIONAL INFORMATION

This position is a 4-month work term and will commence January 4, 2027 and end of April 23, 2027

Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).

We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.

TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements

TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid