Account Technology - Tomoh Apprenticeship

Location: United Arab Emirates, Dubai, Dubai Department: Account Technology

Overview

Come build community, explore your passions and do your best work at Microsoft with thousands of University apprentices from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

As Account Tech Strategist Apprentice you will provide technology guidance to clients and orchestrate the interaction between clients and Microsoft resources to drive new opportunities, demand generation, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Drive conversations with clients to present the strategic value of Microsoft solutions and acts as a trusted technology advisor both internally and externally with technical and/or business decision-makers.

At Microsoft, apprentices work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Program start date: January 2027

About: Tomoh Apprenticeship is Microsoft's program for Emiratization, aiming to accelerate Emirati employability and create market impact through Early-in-Profession recruitment, and skilling programs.

Program overview:  Microsoft Tomoh Apprenticeship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.

Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)

Phase one: Onboarding & Skilling Bootcamp (1 month)

Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.

Technical skilling to obtain globally recognized Microsoft technical certifications.

Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.

Phase two: On-the-job training (5 months)

Joining as an ATS for on-the-job shadowing and training.

Mentorship and coaching sessions.

Supporting Microsoft teams in digital transformation projects.

Advanced technology trainings including AI, Machine Learning & Cloud Computing.

Generates business insights based on data received from the customer and internal teams (e.g., community and ecosystem, account team), and from knowledge of the capability of Microsoft products, to provide input into planning processes.

Assists in the creation of fundamental, technical roadmaps, outlining the digital transformation journey and core wins, with help from others. Builds technical engagement or enablement plan, captures baseline, and drives envisioning.

Applies an understanding of the customer's business objectives and scenarios in conjunction with industry priority scenarios (IPS) or Microsoft solution areas to map through the sales plays.

Responds to opportunities presented by the customer, creates demand, and reports isolated problems or issues that the customer is experiencing.

Provides support to help drive account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates account teams and conducts forecasting and tracking of the business, as instructed. Execute tasks related to the technical portion of the account plans.

Qualifications

Minimum Qualifications

Emirati National holding UAE Family Book

Emirati nationality

Legally authorized to work in UAE (Legally authorized = Has citizenship or has been granted a valid visa or work permit)

Fluency in English

Completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field

Preferred Qualifications

Passion for technology and customer obsessed.

Proficient communication, analytical and presentation skills.

Negotiation, customer service, and interpersonal skills.

Technical consulting, technical consultative selling, product development, or related technical/sales experience is a plus.

#EiP #MCAPSEiP

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.