Assoc AI Engineering (Cloud Security Automation) Intern

Location: Santa Clara, CALIFORNIA, us Department: Digital Technology Employment Type: {'id': 'intern', 'label': 'Intern'}

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

Who we are

Imagine your work day dominated less by emails and spreadsheets and more time given back to you to do your actual job. At ServiceNow, we are making work life more lifelike and changing the way the biggest companies in the world are doing business.

Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.

Why work @ ServiceNow?

Here’s what our former interns have to say about working at ServiceNow:

I was really glad to have a lot of proper, important work directed my way rather than a bunch of busywork and leftover tasks

A great positive work environment. Everyone is always willing to help out when I have a question.

I have been able to contribute to my team in a way that doesn’t just feel like I’m doing busy work, but that I’ve been helping make a real impact on the company.

I have always said the best aspect of ServiceNow is the people, and that has continued to be true in every department and every team with which I have had the privilege to work with.

Your Team

ServiceNow has a large and highly skilled security team located at multiple sites globally and as part of a rapidly growing organization ServiceNow is looking to recruit students in their final year of education (college or university) to a Security Intern position within Field Security. This role is an opportunity to gain real-world experience and work across multiple Security teams, which are growing rapidly, while finishing up your degrees. This is also an opportunity to learn ServiceNow’s platform, one of the fastest growing SaaS services amongst large enterprises.

What You'll Be Doing

Deliver real-world results on Security assignments, including helping handle incoming security incidents

Augment your education with real world work in Security

Ensure Sales Team is supported in Pre and Post Sales efforts

Answer security due diligence and RFP questionnaires

Earn well-rounded experience to prepare for a career in the Security industry

Have opportunities to showcase accomplishments internally

Networking with other interns, mentors, and employees

Have the potential for a full-time role at ServiceNow at the end of the internship

Attend / Participate in discussions with & presentations by Security leaders and ServiceNow experts

Qualifications

Who You Are

Currently enrolled in an accredited university, working on a Bachelor's degree in Computer Science, or related field and graduating December 2027, or later.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Some IT/Security course work completed, including a basic understand of networks and operating systems

Strong analytical skills

High attention to detail

Demonstrated well-developed written and oral communication skills

Candidates with some customer experience

Have a strong desire to build a career in Security

Have a strong aptitude for learning

Are flexible and open-minded about learning about larger Security organizations

Approach problems and projects with a high level of professionalism, objectivity, and has an open mind to new ideas and solutions

Have execution drive and can adhere to deadlines as determined by senior team members

Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations

Are enthusiastic about Security and the future of Security to protect Companies, Customers, and Employees

For positions in this location, we offer a base pay of $50.12, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, se