Campaign Merchandise Operation Project Intern (TikTok Shop by Tokopedia) - 2026 Start

Location: Jakarta, Jakarta Raya, Indonesia Department: Commerce ops

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

About the team

The SEA Integrated Marketing team (IMC) – Merchandise Campaign Operations drives end-to-end campaign merchandise strategy to ensure strong seller participation, competitive pricing, and high-quality assortment across SEA. The team focuses on optimizing campaign product pools, improving price competitiveness, and maximizing GMV through structured registration strategies and close collaboration with Category and Account Management teams. By balancing commercial performance and platform governance, the team plays a key role in delivering impactful campaign outcomes and enhancing the overall shopping experience on TikTok Shop.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

About this role

We are looking for a motivated and detail-oriented intern to support Merchandise Campaign Operations initiatives. This role will focus on assisting campaign registration tracking, product assortment curation, and pricing competitiveness analysis to ensure smooth campaign execution. The intern will gain hands-on experience in e-commerce campaign operations, working closely with cross-functional teams to support seller onboarding, monitor campaign performance, and identify opportunities to improve GMV outcomes and overall campaign effectiveness.

Responsibilities

• Support market research by collecting and organizing insights on industry trends, competitor movements, and business needs to identify growth opportunities.
• Assist in campaign setup and configuration across relevant channels, while supporting process optimization and execution improvements.
• Analyze campaign and promotional performance data, and provide insights to support iterative improvements and decision-making.
• Collaborate with cross-functional teams (Category, AM, Ops) to support campaign registration, improve participation rates, and ensure smooth execution.

Minimum Qualification(s)

• Currently pursuing a Bachelor degree in any major
• Good communication skills and ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with proficiency in Excel or other data tools.
• Detail-oriented with strong execution ability and ability to manage multiple tasks.
• Proactive, adaptable, and able to work in a fast-paced environment with strong sense of ownership.

Preferred Qualification(s)

• Basic understanding of e-commerce platforms and campaign operations.
• Advance in excel capabilities of vlookup, hlookup, sumifs, averageifs
• Familiarity with AI usage including prompting

If you have any questions, please reach out to us at [email protected]