Client Success Intern

Location: Cincinnati, Ohio, United States Department: Client Success

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Cincinnati

Hybrid Schedule: 2 days in office / 3 days at home weekly

Job Summary

The Client Success Summer Intern will support the Client Success team in managing client accounts, executing advertising campaigns, and delivering exceptional client service. This role offers the opportunity to collaborate cross-functionally with Client Success, Sales, and Operations while taking ownership of individual projects and contributing to team initiatives.

What You’ll Do

Collaborate with members from Client Success and other functions across the organization to support your assigned accounts.

Work with Client Operations to update/enhance our collection of training and reference resources used during the onboarding of new hires.

This individual will also be asked to collaborate on special projects with other functional leads across Revenue Operations, as assigned.

What We Need

Must be a current student enrolled in a college or university, ideally entering their senior year

Highly motivated, self-starter with strong written and verbal communication skills

Desired Qualifications

Preference given to those pursuing a degree in Project Management, Advertising, Communications, Operations Management, or Marketing

What You'll Need to Succeed

Strong communication and organizational skills to manage project tasks and keep stakeholders informed.

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

A proactive mindset with problem-solving skills to identify and mitigate project risks or delays

Base Salary Band: $20.00 - $23.00

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

About PatientPoint

PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.

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What We Offer

We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V