Collection Intern

Location: Cracow, Poland

Finance

Internship / Global Electrolux Talent (GET)

Job Description

Electrolux Group

At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About the role

Ready to take your first step into the world of Finance & Accounting?

Our 3-month Internship Program gives you the opportunity to gain practical experience within a global organization. You will learn from experienced professionals, work with international systems, and develop skills that are highly valued in today's job market.

As a Collection Intern, you work alongside experienced Collection Specialists and gain hands-on exposure to Order-to-Cash (OTC) processes, customer account management, and collection activities in an international business environment.

Our internship is 3 months long, part-time (20 hours per week), and offers a salary of 30 PLN gross per hour.

What you will do

As a Collection Intern, you will support the team in managing customer accounts and selected parts of the collection process. From day one, you will have the opportunity to learn how global finance operations work while contributing to daily business activities.

In detail, you will

Support Collection Specialists with day-to-day operational tasks

Work with customer portals and upload required documents to client systems

Update and maintain customer data in internal systems

Attach proof of delivery and other supporting documentation

Monitor customer accounts and assist with overdue account follow-up

Contact customers regarding outstanding invoices and support the collection process

Assist with payment investigation, account maintenance, and transaction clearing activities

Participate in resolving payment discrepancies and unidentified payments

Maintain accurate customer records and collection notes

Support reporting and other administrative activities within the team

Gradually take on more independent and complex responsibilities as your knowledge and confidence grow

Qualifications & Requirements

University degree in progress or recently completed, preferably in Finance, Accounting, Economics, Business Administration, or a related field

Very good command of English

Knowledge of French will be considered a strong asset

Good MS Office skills, especially Excel

Strong analytical and problem-solving skills

Attention to detail and commitment to accuracy

Proactive attitude and willingness to learn

Strong interpersonal and communication skills

Ability to work effectively in a team environment

Availability to work 20 hours per week

Who you are

Analytical – you enjoy understanding the root causes behind issues

Detail-oriented – you believe that small details make a big difference

Proactive – you look beyond assigned tasks and think ahead

Communicative – you build positive relationships and enjoy working with others

Curious and eager to learn – you are motivated to develop your professional skills in an international environment

Where you will be

You will be based in our modern office in Kraków, working in a hybrid model with approximately 80% office presence.

Our Global Shared Service Center provides services for Electrolux Group companies worldwide. We are dedicated to Global Finance & Accounting, HR Services, IT, Reporting & Analysis CoE, and Product Documentation. We employ nearly 1,000 talented people and foster a culture built on diversity, inclusion, and continuous development.

What we offer

Hands-on experience in an international Order-to-Cash environment

Opportunity to learn from experienced Collection Specialists and Team Leaders

Training that will boost your professional competencies

Dedicated buddy who will support you throughout the program

Friendly atmosphere and a culture that values work-life balance

Exposure to international markets and business processes

Opportunities to develop both business and language skills

Challenging and meaningful tasks that help build your career

For more information about Electrolux Group, visit: www.electroluxgroup.com.