Customer Experience Specialist Intern - Western USA

Location: Fresno, CA, us Department: Commercial Employment Type: {'id': 'intern', 'label': 'Intern'}

Company Description

About Syngenta

At Syngenta Seeds Field Crops, we're shaping the future of agriculture and empowering farmers to meet the ever-growing demand for food and fuel. We’re a global Ag Tech powerhouse, headquartered in the United States, with passionate, local experts collaborating with farmers to deliver solutions that create market opportunities.  We unite precision breeding, advanced biotechnology trait choice, and digital platforms for unmatched in-field performance.  Our seeds help mitigate risks such as disease, insect, weed, and extreme weather pressures, all while promoting sustainable farming practices that protect and enhance our planet. Join our mission of revolutionizing food security and transforming agriculture.

Job Description

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. We invite you to help shape the future of agriculture and play a role in safely feeding the world while caring for our planet.

Syngenta's Commercial Team is seeking a Customer Experience Specialist (CES) Intern in Fresno, CA. This internship role will provide operational, administrative, and campaign-execution support to the CES team. This role is designed to strengthen the team’s ability to deliver consistent, engaging customer experiences by improving how promotional items, budgets, orders, deliveries, campaign activities, and supporting documentation are managed.

The intern will work closely with CES team members and cross-functional partners in Commercial, Procurement, Finance, Marketing, and external vendors. Through this work, the intern will gain practical experience in project coordination, campaign execution, budgeting, process improvement, and cross-functional collaboration.

As part of Syngenta's Emerging Talent Program, you will gain hands-on experience, exposure to day-to-day business operations, and opportunities to apply your academic knowledge to real-world challenges while developing your professional skills.

Accountabilities

Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking.

Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.

Maintain budget, purchase order, invoice, and campaign-expense records, and support monthly budget-status reporting.

Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to support timely execution.

Track assigned orders and deliveries from request through completion; identify and escalate delays, discrepancies, or issues promptly.

Support CES campaigns from planning through execution, comprising timelines, materials, communications, logistics, follow-up, and basic performance tracking.

Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.

Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.

Follow applicable brand standards, compliance expectations, purchasing procedures, and vendor-management processes.

May comprise some national travel for events.

Qualifications

Currently pursuing a degree in Marketing, Communications, Business, Design, or a related field.

Strong organizational skills, attention to detail, and the ability to manage several tasks and deadlines at once.

Clear written and verbal communication skills, with the ability to work effectively across teams.

Interest in customer experience, marketing campaigns, project coordination, and operational excellence.

Proficiency in Microsoft Office Suite, such as Word, Excel, and PowerPoint.

Hands-on experience with design platforms, such as Canva and Adobe Creative Cloud, particularly Illustrator and InDesign.

Strong familiarity with major social media platforms and best practices for creating engaging digital content.

A proactive, reliable, and solutions-oriented approach to problem-solving.

Additional Information

Salary for this position ranges between $20 - $45 hourly.

What We Offer

A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members.

⁠Competitive wages

Ongoing career development resources

The opportunity to work on meaningful, innovative projects that solve problems

Syngenta is committed to creating a culture that celebrates belonging and collaboration, promotes professional development, and strives for a work-life balance that supports the team members

Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: https://www.youtube.com/watch?v=OVCN_51GbNI

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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