Customer Service Intern | Costa Rica

Plaza Roble · Posted Nov 04

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At a glance

Location: Plaza Roble
Work type: Onsite

Customer Service Intern role at Boston Scientific in Costa Rica. Responsibilities include knowledge of supply chain management – Order to Cash (order reception, delivery creation, invoicing), collaboration with internal stakeholders, customer-oriented service, and strong communication and problem-solving skills.

What they are looking for

Supply chain managementOrder to cashExcelPivot tablesMacros

Location: Plaza Roble, Escazú, H, CR

Diversidad - Innovación - Preocupación - Colaboración global - Espíritu ganador - Preocupación - Alto rendimiento

En Boston Scientific, le brindaremos la oportunidad de aprovechar todo lo que hay dentro de usted trabajando en equipos de empleados diversos y de alto rendimiento, abordando algunos de los desafíos más importantes de la industria de la salud. Con acceso a las últimas herramientas, información y capacitación, lo ayudaremos a mejorar sus habilidades y su carrera. Aquí, recibirá apoyo para progresar, sean cuales sean sus ambiciones.

About the Role

Knowledge in supply chain management – Order to Cash: Order reception, delivery creation, and invoicing

Relationship with internal stakeholders (Planning, Finance, Quality, Commercial, Logistics).

Customer orientation and service attitude.

Ability to work in changing environments.

Teamwork and urgency sensitivity.

Excellent verbal and written communication skills.

Strong problem-solving skills.

Strong time and priority management skills.

Ability to build strong relationships over the phone and remotely.

Self-motivated to take initiative in addressing situations that impact the customer and the business.

Capable of having difficult conversations while remaining customer-focused.

Required qualifications: --- MUST.

English Intermediate (B1) preferred.

University student in, Industrial Engineer, business administration, or related.

Good organizational skills and being able to follow established processes.

Outstanding interpersonal skills and excellent verbal and written communication skills.

Attention to detail and thoroughness.

We appreciate individuals who are relentless and persistent.

Problem Solving

Planning and Organization

Business Relationships and Project Management

Proven leadership skills to motivate and influence teams that do not report directly into the role

Preferred qualifications: --- NICE TO HAVE

Prior experience in a similar role is not required but would add to the qualifications.

Data management in Excel (Pivot tables, macros, reports)

Númerode la requisición: 636516

Como líder en ciencia médica durante más de 40 años, estamos comprometidos a resolver los desafíos que más importan, unidos por un profundo cuidado por la vida humana. Nuestra misión de promover la ciencia de por vida consiste en transformar vidas a través de soluciones médicas innovadoras que mejoran la vida de los pacientes, crean valor para nuestros clientes y apoyan a nuestros empleados y las comunidades en las que operamos. Ahora más que nunca, tenemos la responsabilidad de aplicar esos valores a todo lo que hacemos, como empresa global y como ciudadano corporativo global.