Customer Support Representative (CSR I) Apprentice

IN · Posted 1h ago

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At a glance

Location: India
Work type: Remote

Apprenticeship for a Customer Support Representative based in India. A 12-month remote apprenticeship designed for recent graduates to build a career in customer support and SaaS technology, with hands-on training, mentorship, exposure to modern support tools and AI-powered solutions, and potential consideration for a full-time role based on performance.

Location: India Department: Customer Success Employment Type: Full-time Location Type: Remote

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Support Representative (CSR I) Apprentice based in India.

This is a 12-month apprenticeship designed for recent graduates and aspiring professionals who want to build a career in customer support and SaaS technology. As a Customer Support Representative, you will help customers resolve product questions and technical issues while delivering a positive, reliable support experience. You will engage with customers through multiple channels, including chat, email, video calls, and phone support. Working alongside experienced support professionals and team leads, you will receive hands-on training, mentorship, and opportunities to strengthen your troubleshooting and communication skills. You will also learn to use modern support tools and AI-powered solutions to improve efficiency and customer satisfaction. This remote opportunity offers a structured learning environment, with potential consideration for a full-time role based on performance and business needs.

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We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

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