Front Office Overseas Intern at Mandarin Oriental Qianmen, Beijing. 40 hours per week, 5 days. Internship duration: 6-12 months. Based at Mandarin Oriental Qianmen, Beijing, the intern will support the hotel’s Front Office team in delivering guest service and ensuring smooth daily operations. Responsibilities include guest service support (greeting guests, check-in/check-out, handling inquiries, concierge assistance), operations and administration (updating guest information in the property management system, preparing daily reports and handovers, scheduling and documentation for Front Office trainees), communication and coordination with other departments (liaising with Housekeeping for room readiness, guest amenities), event and special projects (VIP arrivals, group check-ins), and other tasks. Requires pursuing or recently completed degree in Hospitality Management or related field; good command of English and strong interpersonal skills.
Details
- Work type
- Onsite
- Remote eligible
- No
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