Home-Based DCX Account Manager Trainee 

Location: Remote, Philippines

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 8

Hiring Priority: Pooling

The Home-Based DCX Account Manager Trainee is responsible for managing end-to-end promotional order processes for client accounts — sourcing, presenting, coordinating, and communicating.

REQUIRED CORE COMPETENCIES

Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively.

Strong client communication & coordination skills. Preferably, experience working with international clients.

Detail-oriented, proactive, able to manage multiple accounts

WHAT YOU WILL DO

Manage end-to-end promotional order lifecycle

Source products via SAGE, ESP Web, CommonSKU, and other various industry-specific platforms

Prepare & deliver client-facing presentations

Coordinate with suppliers on pricing & timelines

Proactive client communication on order status

Support the team with proactive client outreach to grow assigned accounts

Manage Online Company Stores & post-order support

WHAT WE LOOK FOR

Education: Bachelor's degree preferred (Business, Marketing, Communications)

Experience: 6+ years in a transferable field: account management, vendor management, B2B/B2C sales, order management, supply chain, e-commerce, and/or marketing.

Language Proficiency: Excellent verbal, written, and English communication skills.

Technical Skills: Proficient in both Microsoft and Google applications. Intense exposure to Workday, Asana, and other CRMs is a plus.

Industry-Specific Software/Knowledge

CRM & order management platform experience.

WHAT WE OFFER

Salary Range: PHP 40,000-50,000

Industry: Business Process Outsourcing

Job Type: Full-time

Work Shift: 8 AM- 5 PM CST (USA)

Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

Industry-leading salary packages

Permanent work-from-home setup

Company equipment provided

Internet stipends upon regularization

HMO Coverage

PTO credits and service incentive leaves

Major spring and winter company live events

Monthly employee appreciation virtual events

Company-provided career skills training courses

A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!