Intern Bachelor's Cust Exp

San Luis Potosi · Posted Oct 22

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At a glance

Location: San Luis Potosi, Mexico
Work type: Hybrid

Internship at Honeywell as a Customer Experience Specialist focusing on operational excellence, order processing, process improvement, training, reporting to management, and cross-functional collaboration. On-site/hybrid role based in San Luis Potosi, Mexico, requiring strong analytical, communication, and organizational skills with emphasis on continuous learning and development.

What they are looking for

Data analysisReporting tools

Location: San Luis Potosi, SLP, Mexico Department: Customer Experience

As a Customer Experience Specialist here at Honeywell, you will play a crucial role in driving operational excellence and enhancing the overall customer experience. This role will involve collaborating with cross-functional teams, to identify areas for improvement and implement strategies to optimize operational processes. You will report directly to our supervisor. In this role, you have a significant impact in driving operational excellence, improving customer satisfaction, and ensuring the organization delivers world-class customer experience.

Order entry
Implement best practices and standard operating procedures to streamline processes and improve efficiency.
Analyze customer feedback and data to identify trends and areas for improvement.
Develop and implement training programs to enhance the skills and knowledge of the customer experience team.
Provide regular updates and reports to senior management on the progress of operational excellence initiatives.
Process invoices, sales orders, purchase requisition in the ETR
Analyze information regarding booking packages according to Honeywell Policies