Intern, Event Operations

Location: Vero Beach, Florida Department: Jackie Robinson Training Complex (JRTC)

The Event Operations Intern supports the daily administrative and operational functions of the JRTC Event Services team. This role assists with Spring Training preparations for high school and college teams, coordinates hospitality needs for visiting groups and event clients, and helps facilitate onsite housing, meal, and meeting space logistics throughout the complex.

Responsibilities

Assist with daily operational preparations for incoming athletic and non-athletic groups

Communicate schedule changes, group needs, and special requests to the Event Services team and other internal departments

Serve as a liaison for non-Spring Training groups, coordinating facility needs such as housing, meals, meeting space, and event logistics

Assist with the collection, review, and organization of required documentation, including waivers, insurance forms, tax exemption certificates, agreements, rooming lists, itineraries, and meal package details

Conduct facility tours for prospective clients, with a focus on non-athletic event inquiries and revenue-generating opportunities

Build and maintain positive working relationships with MLB baseball and softball development staff, anticipating and coordinating their operational needs

Prepare guest-facing materials, including gate envelopes, welcome packets, keys, and meal ticket packets

Support hotel-related coordination by assisting with event hotel agreements, tracking room blocks, and supporting the collection and reconciliation of event hotel commissions. Verotown, LLC is an Equal Opportunity Employer

Support Front Desk operations by assisting with check-ins, switchboard coverage, guest service support, and departmental communications, as needed

Assist with retail operations, including merchandise sales and inventory management, as needed

Support special events, promotions, and campus-wide projects

Perform other duties as assigned by the Senior Coordinator, Event Planning

Qualifications & Skills

High school diploma required; current enrollment in an accredited two- or four-year college program or relevant work-based learning program preferred (Hospitality, Event Services, Sports Management, Business Administration, or related field)

Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) preferred

Strong verbal and written communication skills

Highly organized, detail-oriented, and self-motivated

Flexible and adaptable, with the ability to shift quickly between priorities in a fast-paced environment

Able to work both independently with minimal supervision and collaboratively as part of a team

Ability to work irregular hours, including nights, weekends, and holidays, based on event and operational needs

Valid driver’s license with an excellent driving record

Ability to lift and carry up to 30 pounds

Pay Rate: $14.75 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

California Residents: Please see our California Recruitment Privacy Policy for more details.

Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!