Intern - Operations Analyst

Location: Fort Worth, TX, United States Department: Data Analytics

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

Our program offers

11 weeks of work experience (May 26- August 6, 2027)

Executive and peer networking opportunities

Independent and team project experiences

Philanthropic activities

Career development

Opportunity to apply for full-time career positions

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay

Work Life Balance: Flexible hybrid work environment, 3-days a week in office

Assist with the development and maintenance of operational reporting and analysis to support business needs and decision-making.

Analyze operational data, trends, processes, and performance metrics to identify insights and opportunities for improvement.

Support scheduled and ad hoc reporting and data requests for business partners.

Conduct data and business analysis using data mining, spreadsheet, and reporting tools.

Apply data analysis and validation practices to help ensure reporting is accurate and reliable.

Assist with projects supporting new reporting, analytics, and process-improvement initiatives.

Develop and maintain an understanding of relevant data and information resources.

Analyze current business processes and help identify opportunities for increased efficiency or improved performance.

Summarize findings and develop clear, concise, and actionable recommendations.

Prepare reports, presentations, and analytical materials to communicate findings to team members and business leaders.

Maintain status on assigned projects and proactively communicate progress, risks, and needs to the team.

Collaborate with business partners and team members on analytical projects and information requests.

Perform other duties as assigned

Conform with all company policies and procedures

Must be a current student pursuing a bachelor's degree or higher from an accredited college or university with at least one semester remaining upon the start of the internship.

Preferred majors: Business Analytics, Data Analytics, Data Science, Finance, Statistics, Mathematics, Information Systems, Business, or a related field.

Minimum 3.0 GPA on a 4.0 scale.

Junior or Senior classification preferred.

Exposure to Power BI, Databricks, SQL, Python, or other reporting/data-analysis tools preferred

Strong analytical, quantitative, problem-solving, and critical-thinking skills.

Strong written and verbal communication skills, including the ability to communicate findings and present information clearly.

Detail-oriented with the ability to prioritize multiple tasks and meet deadlines.

Ability to work independently as well as collaboratively in a team environment.

Candidates should demonstrate

Ability to use AI tools (e.g., Microsoft Copilot) to support daily work

Skills in evaluating AI outputs for accuracy, compliance, and bias

Experience integrating AI into workflows to improve efficiency or insights

Familiarity with AI-assisted research, summarization, and content generation

Understanding of responsible AI use, including ethics and data protection

GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)