Internship in IT services at NISC in Cedar Rapids, IA. Responsibilities include troubleshooting Windows desktop OS issues, joining PCs to Windows domains, installing/troubleshooting software on customer PCs, virus/spyware removal, remote connectivity via Remote Desktop, printer management on Windows and Linux servers, customer phone support in an ACD environment, monitoring Windows and Linux servers with Xymon, and logging/developing action plans for issues identified by Xymon.
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- Work type
- Onsite
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