IT Helpdesk Intern/6 Months Contract

Location: Bucharest

Job Description & Summary

The Opportunity

Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture.

What we are looking for from a candidate

• Best fit for students at Cybernetics, Computer Sciences or Technology faculties;
• Ability to adapt to a fast and demanding environment;
• Ability to communicate clearly and effectively with end users;
• A fundamental understanding of operating systems (like Windows and macOS);
• Ability to analyze and diagnose basic technical problems and find quick solutions;
• Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues;
• Adherence to work schedule and deadlines;
• Taking responsibility for one's actions and tasks and ensuring they are completed to high standards;
• Attention to Detail;
• Ability to collaborate effectively with colleagues and contribute to the team's common goals;

What will you do as an intern?

• Shadow Seniors on the job;
• Gradually independently handling IT general controls work in less complex environment duly supervised by seniors;
• Follow the work procedures;
• Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications);
• Receive and allocate equipment to/from employees;
• Keep the database information regarding equipment allocation up to date;
• Maintain the order of the equipment stock and conduct periodic inventory of the equipment;
• Perform basic troubleshooting of technical issues;
• Create data backups;
• Copy data onto external storage media;

What we offer

Challenging and rewarding work environment;

Systematic education process to support professional and personal development and on-the-job training;

Professional and team-oriented work environment;

Interesting career development options and challenging assignments for top Romanian and international clients;

Up-to-date technologies and methodology.

Monthly budget for meal or holiday tickets and other available benefits.

Private medical subscription.

Office massages.

We appreciate the interest shown by all candidates. However, we wish to advise that only suitable candidates will be contacted.

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