Junior Sales Operations Associate

Arrow ECS Support Center Morocco, S.A.R.L.A.U

PL-Gdansk · Posted Nov 02

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At a glance

Location: PL-Gdansk, Poland
Work type: Hybrid
Category: Business

Junior Sales Operations Associate at Arrow Global Components (AGC), supporting back-office data and quotation management, order processing, and data maintenance in internal systems. Entry-level role with onboarding, training, and opportunities for career development in a hybrid/Poland-based setting.

What they are looking for

ExcelMs officeOrder managementData governanceCustomer service

Location: PL-Gdansk, Poland (Aleja Grunwaldzka)

Position:Junior Sales Operations Associate

Job Description

About The Role

Join our dynamic Sales Operations team at Arrow!

As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes.

This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations.

What Will You Do

As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:

Prepare and manage customer quotations, supporting both new business opportunities and ongoing customer requirements.
Maintain and update pricing, product, and customer data in internal systems to ensure accuracy and efficiency.
Process and book customer orders, investigate and resolve booking-related issues, and ensure smooth and timely order processing.
Investigate and resolve data discrepancies, pricing issues, and order-related queries.
Handle post-invoice adjustments and coordinate with relevant teams to ensure timely resolution.
Monitor quote and backlog-related alerts, making necessary corrections to support smooth order processing.
Work closely with Sales, Customer Service, and other internal stakeholders to deliver an excellent customer experience.

Who You Are

English on min B2 level (both spoken and written), additional language is an asset.
Good knowledge of MS Office, especially Excel
Experience in Customer Service, Order Management, Sales, Data Governance, Administration, Business Operations, or other operational support functions
Accountability
Communication and coordination skills
Customer-oriented attitude

What We Offer

Permanent contract with 3 months’ probation period.
Interesting career development opportunities in a quickly growing environment.
Private Medical Care program + Dental Package.
MyBenefit System (including MultiSport Card & vouchers).
Dynamic environment with a friendly work atmosphere.

Submit your CV in English.

Who We Are

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.