Junior Specialist Customer Service with French (part time)

Location: Krakow, PL

Junior Specialist Customer Service with French (part time)

Date

Oct 23, 2026

Location

Krakow, PL

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Company

Getinge Shared Service Poland

Remote Work

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Your responsibilities

Generating offers basing on technical product and service specifications

Accepting, verifying, processing, confirming and updating customer orders

Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues

Creating 3rd party purchase requisitions for specific customer/technician orders

Preparing contracts and tenders documentation and updating data relevant in SAP system

Preparing Service Confirmations and seeking Customer’s approval

Overlooking the Invoicing process

Updating product and contract masterdata

Answering incoming customer emails in a professional and prompt manner

Cooperating with internal departments and the business

Providing backup coverage & assistance within the department

Generating ad hoc reporting i.e. sales, back log reports, consignment, etc.

Performing other related duties as required or assigned

Following internal controls requirements and complies with company’s policies and procedures

Participating in processes improvement initiatives

Our requirements

Advanced level of French (at least B2) required

Knowledge of SAP will be a strong asset but is not required

Detail-oriented, accurate, well organized, flexible and open to changes

Ability to work in a team

Strong interpersonal and communication skills

Willingness to work in an open and multicultural environment

Intermediate IT skills (MS Windows, MS Office, general IT understanding)

Experience in Customer Service especially in the SSC environment will be an asset

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.