Manager Trainee

Location: Smyrna TN

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

At Tower Loan, we’re committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. In just 10-12 months, you’ll gain hands-on experience in customer service, sales, financial management, and branch operations, all while earning competitive pay and performance-based incentives.

If you're looking for a company that values your growth and offers a clear path to leadership, Tower Loan is the place for you!

In the Role

Become proficient in customer service, sales, marketing, finance, and operations.

Develop long-term customer relationships by listening to customer needs and recommending the best service.

Offer optional products to serve new and existing customers best.

Contact customers regarding payment reminders and arrangements.

Assist Manager in exceeding established office goals.

Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.

Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.

Perform all other duties as assigned.

Required

High School Diploma or GED

Willingness to relocate upon promotion into management

Must have a valid driver’s license and reliable vehicle

Preferred

Sales, Collections, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include

Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance

Up to 3% 401(k) Match

Paid Time Off (16 days per year after one full year, cash back for unused time)

Paid Holidays

Annual Raises and Performance Bonuses

Monthly Incentive and Employee Referral Bonuses

Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 90 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across eight states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!