Operations Intern

Location: Lima, Lima, Peru Department: Business Operations

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Operations Intern will support the Operations team in coordinating and executing a variety of projects and daily tasks, including facilities management, reception, event planning, and assisting the Expense Desk Team. This role offers hands-on experience in a fast-paced environment, providing an excellent opportunity to gain valuable insights into the operational aspects of our business.

RECEPTION BACKUP

• Answer phone calls and direct them, while welcoming and guiding visitors.
• Assist with access control by granting access to the office site in coordination with the visitants' host.
• Help sort and distribute incoming and outgoing mail, packages, and documents during the receptionist's absence.
• Provide basic information and assistance to visitors during their stay in the office, ensuring they are comfortable and informed.
• Help send routine office communications, such as birthday congratulations, maintenance notices, and building updates.
• Assist in coordinating transportation, couriers, and reservations as requested by staff members.

FACILITIES BACKUP

• Coordinates the purchase of office supplies.
• Purchase office food (lunch, breakfast, etc) and manage office gatherings supporting the staff meetings.
• Books meeting rooms and offices as per request.
• Provides administrative support in meetings and events and any other operational task.

EXPENSE MANAGEMENT

• Be part of the Expense Desk team.
• Assist internal clients in compiling their invoices, registering them, and analyzing expense information.
• Review expense data to ensure compliance with finance policies and create reports for submission.
• Troubleshoot any issues related to submitted expense reports.
• Request additional information or approvals from internal clients as needed.
• Report progress and updates to the Expense Desk team.

What You'll Bring

• Currently enrolled in a university program, preferably in Business Administration, Operations Management, Industrial Engineering, or a related field.
• No prior work experience is required.

KEY COMPETENCIES

• Enthusiasm for learning and a proactive approach to problem-solving.
• Strong organizational skills and attention to detail.
• Ability to work independently as well as part of a team.
• Good communication skills, both verbal and written.
• Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is a plus, but not mandatory.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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