Operations Manager Trainee

Location: Cranston, RI, United States Department: Operations Management - Frontline

Salary Range: $65,000 - $75,000

Relocation: The 5-month training program will take place in Cranston, RI. While we aim to place candidates into an Operations Manager role at their training location, this is not guaranteed. Final placement is based on business needs, and candidates must be willing to relocate within the market area (New York, Vermont, Maine, New Hampshire, Connecticut, Rhode Island) if a position is not available at the training site upon completion.

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction.

Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence.

If you’re looking for a clear path into leadership, not just a job, this program is designed for you.

What is the value of a WM job?

The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us?  Click Apply to join the WM team today (formerly Waste Management)

I. Job Summary

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

II. Essential Duties and Responsibilities

DEVELOPING

Provide timely and consistent touchpoints with frontline employees

Regular review of best practices to enhance daily performance

Partners with Drivers and Technicians to develop job-related skills

Completes the assigned OMT training curriculum and all other assigned training

COACHING

Actively practice and seek feedback on coaching conversations

Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)

OTHER

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes

III. Qualifications

A. Required Qualifications

Bachelor's Degree (accredited) or in lieu of a degree,

High School Diploma or GED (accredited) and two (2) years of relevant work experience.

2 years of relevant work experience (in addition to education requirements) and

Must be at least 18 years of age and

Legally eligible to work in the country where the position is located

Valid Driver's License Upon Hire and

Must maintain a valid driver’s license and clean driving record throughout the duration of employment in this position Upon Hire

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this on-site position is $65,000 - $75,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.