PBHA Program Support Fellow

Location: Cambridge, MA, us Department: College - Phillips Brooks House Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard Faculty of Arts and Sciences?

The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience.

Job Description

Job Summary

The Program Fellow would report to the Deputy Director and support cross-program administrative initiatives. They would work closely with the Directors of Programs and the Manager of Student Development and Evaluation of programming and events. The Program Fellow will collaborate with PBHA’s Non-Profit Management Fellows on program-related communication and student volunteer recruitment. The Program Fellow’s work would center on three key areas: Program Team Administrative Capacity, Community Engagement Support,  Volunteer recruitment, engagement, and retention.

Beyond the PBHA staff team, the fellow would work with the PBH staff to support student engagement through shared communication efforts and logistical support for department programming focused on student recruiting and engagement.

Job-Specific Responsibilities

Program Team Administrative Support

Provide administrative support for program team including project management of cross program initiatives

Provide logistical support to the Deputy Director for program team meetings and retreats.

Assist the Deputy Director and Department Administrator to support onboarding of volunteers, senior counselors and junior counselors

Provide logistical support to programming events including but not limited to the Public Service Celebration, Youth Fall Festival, and the Youth Holiday Party

Program Fellow provides support for monthly meetings & workshops (food, space, materials, invoices for consultants/trainers) for the Chan Stride Scholarship program. Additional administrative support at Chan Stride will allow for greater alumni and community partner involvement

Work with Director of Programs and Manager of Student Development and Assessment to support logistics for SUP Senior Counselor Training, two and a half to three weeks of staff training (room bookings, materials, attendance, food) and the Non-Profit Management Intensive, one week of officer training in January.

Support logistics for the Summer Urban Program director training sessions

Provide project management/ administrative support for cross-organizational initiatives that are overseen by the Deputy Director

Community Engagement Support

Serve as a Project Coordinator for SUP Camper Enrollment

Serve as a representative of PBHA at community events (focus on opportunities to recruit volunteers and participants)

Serve as a coach for the Student Community Organizing Chair to host Community Cabinet (one evening of reflection with community leaders held at PBHA), coordinate Through the Gates (annual community kickoff event), increase community engagement through director training and goal setting sessions, and maintains community calendar with student leaders.

Partner with the PBHA Non-Profit Management Fellow to liaison between PBHA’s Program Leadership and PBHA’s Communication Committee to support organizational communication re: volunteer engagement, community events & partnership opportunities

Develop virtual resources of relevant community history.

Volunteer Recruitment, Engagement & Retention

Steward first year engagement strategy with the Volunteer Engagement Officer.  Liaison with PBH department staff working on outreach, recruiting, and communication connected to first year programming.   Coach the Volunteer Engagement Officer to coordinate volunteer engagement events: study breaks, Public Service Celebration, community orientations, and coffee chats.

Support the Volunteer Engagement Officer and Programming Chair to plan the Fall and Spring Open Houses.  Liaison to the Communications Committee to support PR and outreach strategies for these events.

Serve as a Project Manager for SUP recruiting. This fellow will support SUP PGOs and Communications Committee to engage stakeholders to develop PR/Outreach plan as well as monitor/ manage implementation of this plan

Organizational Support

Sustain institutional memory by updating virtual community history resources and supporting Programming Chairs to collect final reports from programs

Work with student officers and staff to set and follow through on priorities and semesterly objectives.

Collaborate with other Harvard Organizations in student and program support efforts.

Working Conditions

The office is the primary setting for this position. Meeting with community partners, site visits, and program events will occur off-site.

Physical Requirements

Some lifting for supply distribution must be able to lift 20lbs

Qualifications

Basic Qualifications

Bachelor Degree required

1-3 years experience in a non-profit community based organization

Additional Qualifications and Skills

Proficienc