Pharmacy Technician Trainee (NSP)

Location: Genesis New Concord Pharmacy, United States of America

GENESIS HEALTHCARE SYSTEM

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.

Position Details

Work Shift

Day Shift (United States of America)

Department

Genesis New Concord Pharmacy

Overview of position

The Pharmacy Technician (Trainee, Registered, or Certified) assists the pharmacist with the preparation of the prescription in an efficient and accurate manner with proficient use of pharmacy computer system. Must be able to accurately identify medications by use of NDC number and count and neatly label large volumes of prescriptions. Helps maintain appropriate prescription inventory.

Essential Duties

1. Selects appropriate drug, verifying NDC number, and assists with ordering to maintain appropriate inventory levels.

2. Counts with accuracy and double counts all controlled medications, preparing orders for final checks before dispensing by the pharmacist.

3. Selects appropriate packaging, restocking as needed, and applies labels neatly.

4. Uses professional telephone etiquette and displays a professional attitude in the workplace when addressing patients, medical office staff and coworkers.

5. Uses pharmacy computer system to assure accurate patient profiles and billing information is maintained.

6. Takes direction from the pharmacist in charge and applies constructive criticism.

7. Be aware of work flow and able to prioritize volume of work.

8. Be able to check in the delivery from the wholesaler, properly tagging items and stocking shelves, rotating stock, verifying receipt of items ordered.

9. Check inventory for outdates, remove from perpetual inventory and follow the return for credit procedures.

10. Provides outstanding customer service and maintains a high degree of confidentiality.

11. Able to process transactions through the pharmacy’s point of sale system with accuracy.

12. Refers all drug questions, legal issues, anything requiring professional judgment to pharmacist in charge.

13. Must complete monthly pharmacy technician continuing education.

Additional Duties for candidates who are 'Registered Pharmacy Technicians':

14. Interprets prescriptions and enters information into computer system.

15. Uses and refers to appropriate references as needed.

16. Performs other duties as assigned.

17. Effective 4/6/18 the State of Ohio Board of Pharmacy allows Registered Pharmacy Technicians the following addition duties with direct supervision and permission of the pharmacist on duty

17 a. Request a refill authorization from the prescriber or prescriber’s agent, so long as there is no change from the original prescription.

Additional Duties for candidates who are 'Certified Pharmacy Technicians':

17 b. Accepting new verbal prescription orders for non-controlled drugs from a prescriber or prescriber’s agent.

17 c. Sending or receiving copies of non-controlled prescriptions (i.e. transfers)

Minimum Qualifications

1)High school graduate or equivalent required.

2)Registry on the Ohio Board of Pharmacy as one of the following:

a. Registered Pharmacy Technician (prior to hire)

b. Certified Pharmacy Technician (prior to hire)

c. Pharmacy Technician Trainee (upon hire). NOTE: New hire must obtain either Registered or Certified level within one year of hire.

3)Sound interpersonal, decision making and problem-solving skills.

4)Good listening, verbal and written communication skills.

5)Needs ability to determine dosages using basic pharmaceutical calculations.

6)Ability to work under pressure.

Patient Centered Care & Behavioral Expectations at Genesis HealthCare System:

1. Living the Genesis Mission, Vision and Values

• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.

2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)

• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.

3. Promotes Patient and Employee Safety

• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment.
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe