Product Development Intern

Location: White Plains, NY, US

Product Development Intern

Location

White Plains, US

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Summary

At the New York Power Authority, you will be empowered to think big, do good, and transform the energy industry. We are a collaborative team of over 2,400 energy technologists, IT specialists, business experts, hydro engineers, and diverse professionals leading the energy revolution. With state-of-the-art technology, advanced research and development, a modernized infrastructure, and a focus on environmental, social and governance (ESG), we provide New Yorkers with low-cost, clean, reliable power — and we are well on the way to becoming the first end-to-end digital utility in the country.

The Product Development Intern will support the design, enhancement, and implementation of operational and customer-focused solutions that improve business processes and user experiences. This role partners with cross-functional teams to analyze business needs, identify process improvement opportunities, gather and document requirements, and contribute to the development of scalable solutions. The intern will gain exposure to product strategy, operational excellence, customer experience, project management, and data-driven decision making while supporting key initiatives across the organization.

Key Responsibilities

Assist with research, analysis, and documentation of business and customer requirements.

Support product development and process improvement initiatives.

Analyze operational workflows and recommend optimization opportunities.

Collaborate with stakeholders across Operations, Customer Solutions, and Product teams.

Help track project milestones, metrics, and deliverables.

Prepare presentations, reports, and recommendations for leadership review.

Participate in testing, feedback collection, and solution implementation activities.

Use data and customer insights to support decision-making and continuous improvement efforts.

Our paid 10-week Summer Developmental Internship program runs from June 8th - August 13th, 2026. As an Intern, you will receive professional development, on-the job experience in the energy industry, exposure to executives, and networking opportunities to help build a solid foundation for your future career.

Applications will close on December 31st, 2026.

If you are passionate about our mission – to lead the transition to a carbon-free, economically vibrant New York through customer partnerships, innovative energy solutions, community engagement and the responsible supply of affordable, clean, and reliable electricity, we are looking for you!

Responsibilities

Participate in department-specific projects, analysis, research methods and learn project management skills

Support team in developing business solutions that contribute to NYPA’s VISION2030 strategic goals

Research industry trends and emerging technologies to contribute to the continuous improvement of our programs

Other projects as assigned; will vary based on focus area

Knowledge, Skills and Abilities

Proficiency in Microsoft Office programs, especially Excel, PowerPoint, Outlook

Excellent verbal and written communication skills

Strong organizational skills and ability to multi-task with competing priorities

Ability to work both independently and collaborate as part of a team

Provide positive customer service for internal and external stakeholders

Education, Experience and Certifications

Enrollment in an associate’s, undergraduate or graduate program at a college or university is required. Recent graduates are not eligible for our Developmental Internship program.

Must be legally eligible to work in the United States for the duration of the internship from June 8th - August 13th

Physical Requirements

The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The hourly rate for this position is based on the level of education at the time the intern program begins:

LEVEL

HOURLY RATE

Sophomore

$18.00

Junior

$22.00

Senior (or May 2028 graduate)

Current graduate/law student

$25.00

The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.

NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates’ disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns.  To request an accommodation, please email [email protected].