Quality Check Intern - Hardware

Location: Bengaluru, Karnataka, India Department: Robotics

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

Quality Control Intern – Hardware

Bengaluru, Karnataka, India

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works.

Role Overview

The Quality Control Intern – Hardware is the checkpoint every recording rig passes through, in both directions. When rigs return from the field, you inspect their condition, run a functional check, and capture a short test recording that you review to confirm the cameras, footage, audio, and storage are all working. Before any rig goes back out, you give the final sign-off that it is field-ready.

This is a small role with an outsized impact: a rig that leaves your desk in a bad state means a Field Officer travels to a business, records for hours, and returns with unusable or missing data — a full day lost, and sometimes a burned business relationship. Your job is to make sure that never happens. Precision, consistency, and discipline are the whole game here.

What You'll Own

Nothing goes to field without your approval; nothing comes back without your inspection and log.

You are the last line of defense on rig quality before it reaches a business.

Key Responsibilities

1. Inbound Inspection (rigs returning from cities)

Receive rigs and accessories (cameras, SD cards, card readers, cables, mounts) as they return from the field

Check physical condition — damage, loose mounts, worn cables, cleanliness — and log it

Verify all issued components are present against the checkout record; flag anything missing

2. Functional QC & Test Recording

Power up each rig and confirm cameras open, storage is available, and the device is charged/charging correctly

Capture a short test recording and review it: cameras correctly aligned, footage clear and stable, audio present, timestamps correct

Confirm the SD card reads correctly, the previous session's data has been offloaded, and the card is cleared and ready for reuse

Only mark a rig "field-ready" once every check passes

3. Outbound Approval (clearing rigs for field)

Give the final go/no-go before a rig is handed to a Field Officer

Ensure the rig leaves fully charged, correctly configured, and with the right accessories

Sign off in the tracker so every field-ready rig is traceable to your check

4. Fault Handling & Escalation

Quarantine any rig that fails QC so it cannot accidentally go to field

Log the exact fault clearly (which component, what's wrong) and escalate hardware faults to the Hardware/IT team

Follow up so repaired rigs are re-checked before they re-enter circulation

5. Documentation & Discipline

Maintain clean, complete QC records in Google Sheets — every rig, every check, pass/fail, date/time, and reason

Keep the QC and quarantine areas organized and controlled

Follow the QC checklist exactly, every single time — no shortcuts, no assumptions

Skills & Requirements

Mandatory

Some technical or hardware familiarity — comfortable handling phones/cameras, SD cards, cables, and basic device settings

Basic computer knowledge; comfortable with Google Sheets

High attention to detail and accuracy

Discipline to follow a checklist the same way every time

Preferred

Exposure to device QC, hardware testing, electronics, or camera/AV equipment

Experience handling or tracking physical inventory/assets

Personal Qualities

Meticulous and detail-obsessed — catches the small thing others miss

Reliable and consistent under repetitive, high-volume work

Honest — never marks something "passed" without actually checking it

Organized, disciplined, and comfortable in a fast-paced on-site environment

Role Scale & Logistics

On-site at the inventory hub, shift-based (6 PM to 3 AM)

Reports to the Inventory Manager; escalates hardware faults to the Hardware/IT team

High-responsibility, hands-on QC role — critical to keeping usable field hours high

Our Values

Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're no