Spring 2027 Student Internship - Social Services

Location: Brandon, Flor, US

Power up a career with us. Our people are our greatest investments.

Be the light to help us keep our customers connected.  If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.

Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.

Where Your Education Meets Opportunity

Are you a college student ready to gain real-world experience in your field of study? The TECO Energy Student Program is your opportunity to apply classroom knowledge in a professional setting, contribute to meaningful projects, and grow your career from day one.

We partner with accredited four-year colleges and universities to recruit motivated students who are eager to learn and make an impact. As a student with us, you’ll take on challenging assignments that align with your academic background and our business needs—giving you a head start on your future.

Why Join Us?

Hands-on experience in your area of study

Meaningful, project-based work

Professional development and mentorship

A supportive, inclusive work environment

Start building your future with TECO Energy.

Position Summary/Details:

The Social Services Student performs a wide variety of administrative and supportive tasks. This position also supports the social service functions including Medical Watch (customers on medically essential equipment); the Share Program (in-house donation program to assist customers in need) and the Senior Care Program (income-eligible assistance program for Seniors).

Accountabilities:

Process Medical Watch Re-Certification Requests

Monitor Medical Watch and Customer Assistance Voice Mailboxes

Monitor and process Promise to Pay requests from Social Service Agencies via Right Fax

Medical Watch Tracking – track all incoming and outgoing Medical Watch requests

Returned Mail – review and document applicable accounts

Assist with answering calls from the Agency Queue

Support Customer Assistance Advisors with Special Projects

Support with off-site Outreach activities as needed

Location of Position: Brandon, FL.

Working Conditions: Mostly in a normal office environment, a successful candidate may be asked to participate in Outreach activities.

Preferred Availability: Part – Time (30 – 40 hours)

QUALIFICATIONS:

Education:

The successful applicant should be enrolled in an accredited university as a college undergraduate or a graduate level post-secondary educational program in a related discipline for the first semester the student joins the program.

Co-Op Requirements:

To qualify as a co-op student, enrollment in the university’s co-op program (proof of enrollment required); if not eligible for co-op program (or program unavailable), the student will be considered an intern.

Currently pursuing any of the below Degrees:

Social Work

Psychology

Public Administration & Policy

Business Administration

Finance

Preferred Discipline: Social Work

Knowledge, Skills, and Abilities:

Microsoft Suite – intermediate to advanced (Word, Excel, PowerPoint, TEAMs)

Must have strong interpersonal skills and the ability to act in a professional and considerate manner with the ability to honor and maintain confidentiality.

Be able to express empathy, interest and caring and have great listening skills and be able to use appropriate tone and pitch to create sincerity.

Emera Leadership Competencies:

Builds Strong, Collaborative Relationships

Cultivates Innovation and Embraces Change

Drives Operational Excellence for Customers

Speaks Up on Safety, Health, and the Environment

Takes Ownership & Acts with Integrity

Thinks Strategically & Exercises Sound Judgment

A pre-employment drug screening, physical exam, as well as a background check (including employment, criminal, and motor vehicle) will also be conducted as part of the pre-employment screening.

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideratio