Strategic Development Program Trainee

Location: London, ON, ca Department: Plumbing Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

About EMCO Corporation

EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business.

Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across Canada.

What makes EMCO Corporation different is our people and culture.

Our teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business. We provide the tools, support, and mentorship needed to succeed, while encouraging initiative, accountability, and innovation.

Our culture is built on four core values

Fairness & Caring

Trust & Respect

Generous Listening

Straight Talk

Diversity, Inclusion & Opportunity

EMCO Corporation is committed to building a diverse and inclusive workplace where every teammate can succeed. We believe that diverse backgrounds, experiences, perspectives, and ideas make us a stronger organization and better partner to our customers.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in leadership and throughout the construction wholesale industry by creating an environment where talent, performance, and potential drive opportunity.

Why Join EMCO Corporation?

Learn from experienced leaders and mentors!

Participate in industry-leading training and development programs.

Competitive salary, benefits, pension, and profit-sharing programs

Long-term career growth with one of Canada's most respected organizations

Team-oriented culture that supports work-life balance.

Job Description

As a Strategic Development Program Trainee, you will progress through a 4 phased program to learn every aspect of our business from shipping and receiving, to sales, operations, purchasing, account management and everything in between. In the initial phases of the program you will understand warehouse procedures, shipping and receiving, and handle all aspects of paperwork including shipping feedback, cash sale transactions, banking and report reconciliation.

To experience success in the position, you will

Represent the Profit Centre in a professional manner

Uphold our core values and ethics with every interaction

Be an effective teammate in the Profit Centre

Be courteous and friendly; building long lasting loyal customer and vendor relationships

Be detail oriented, organized, and accurate

Analyze and solve problems

Prioritize tasks

Additional duties will include

Provide accurate and timely invoicing of customer shipments daily

Assist in servicing customers including answering phones

Filing of packing slips, pickers, and reconciled reports

Reconcile daily cash transactions payments, prepare the bank deposit, and submit deposit paperwork for the National Support Centre

Obtain, review, verify and enter purchase and expense vendor invoices, debit memos and debit cancellations in the system for processing in an accurate and timely manner

Work in conjunction with Counter Sales teammates to find order discrepancies to ensure all products are received and accounted for

Advise vendors on warranty claims for their customers and process them in a timely manner

Investigate, resolve, and respond to all customer, vendor, credit and National Support Centre inquiries in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre

Enter customer credit notes and vendor debits in the system

Reconcile cash sheets daily

Understand and follow all safety regulations at all customer locations as well as at the Profit Centre

Support all Profit Centre activities as part of the Profit Centre Team

Perform other tasks as requested by the Profit Centre Manager

Phase 1 -Warehouse and Customer Service

A focus on warehousing procedures, shipping and receiving, and counter support for customer transactions.

Phase 2 – Customer Relationships and Procurement

A focus on customer problem solving, relationship building with customers and vendors, and providing world class service.

Phase 3 – Account Management and Proactive Sales

A focus on business development and sourcing sales, expanding the customer base of the business and creating strong customer partnerships.

Phase 4 – Leadership and Operations

A focus on developing leadership competencies, supporting the team through coaching and mentoring, and setting vision and strategy.

Qualifications

College and/or University degree

Positive attitude and results oriented mindset

Desire to continuously learn and grow

Excellent customer service and organizational skills

Possess a strong work ethic and a high standard of integrity

Ability to work well independently and in a team setting

Excellent communication skills with the ability to build and maintain strong working relationships with customers, vendors, and teammates

Proficient in Microsoft Office software

Additional Information

Salary Range - $40,000-$45,000

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender id