Student Worker - Office Assistant - BC

Location: Waco, TX, United States Department: Student - Undergraduate

Job Title: Office Assistant

Job Classification: Administrative and Office Services, Student

Department: Campus Living and Learning

Hiring Manager: Ivan Anaya

Contact: [email protected]

Work Schedule: Must be available from 7am-1am and be able to work a minimum of 10 hours a week with a maximum of 20 hours

Desired Length of Employment: Spring 2027

Pay Rate: $8.00/hr

Key Components:

In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]

Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment

Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries

Be knowledgeable of on-campus locations and resources

Support residents in communicating issues of concern to other members of the hall staff

Enforce and uphold Campus Living & Learning policies and procedures

Complete other administrative tasks as assigned by the supervising RHD

Learning Outcomes:

Excellent customer service skills (in-person, per telephone, and via email)

Organization and creativity in administrative responsibilities

Proficiencies in problem-solving; responding to issues with consistency, accuracy, and adaptability

Understanding of the internal operations of a major, complex system (i.e. residence hall).

This includes but is not limited to: facilities management, technical operations, safety & security monitoring.

Required Skills:

Typing

Ability to learn a computer program for Front Desk functions

Ability to complete administrative tasks as requested

Ability to provide customer service to a diverse population

Ability to work on a team

Time management

Sound judgement to respond to needs or crises as they arise

Job Description:

Greet visitors with excellent customer service

Provide general office, administrative, or  clerical support

May assist with handling incoming and outgoing correspondence, including phone calls, messages and mail

May assist with routing and resolving questions or information requests

May assist with document preparation, filing, office records

Ensure confidentiality of all pertinent information

May assist with office supplies and organization of common areas

May assist with data entry tasks, spreadsheets and reports

Perform all other duties as assigned to support Baylor’s mission

Ability to comply with University policies

Maintain regular and punctual attendance

Employer: Baylor University

Work Location: Brooks Flats

Work Address:1212 S Seventh Street, Waco, TX 76798