Summer 2027 Technical Analyst enGen Undergraduate Intern

Location: PA, Working at Home - Pennsylvania; MD, Working at Home - Maryland; WA, Working at Home - Washington; NC, Working at Home - N Carolina; LA, Working at Home - Louisiana; KY, Working at Home - Kentucky; KS, Working at Home - Kansas; IN, Working at Home - Indiana; IL, Working at Home - Illinois; GA, Working at Home - Georgia; IA, Working at Home - Iowa; FL, Working at Home - Florida; CO, Working at Home - Colorado; CA, Working at Home - California; DE, Working at Home - Delaware; CT, Working at Home - Conneticut; AR, Working at Home - Arkansas; AZ, Working at Home - Arizona; AL, Working at Home - Alabama; AK, Working at Home - Alaska; NV, Working at Home - Nevada; VT, Working at Home - Vermont; TN, Working at Home -Tennessee; ID, Working at Home - Idaho; OK, Working at Home - Oklahoma; HI, Working at Home - Hawaii; MS, Working at Home - Mississippi; UT, Working at Home - Utah; NH, Working at Home - New Hampshire; NM, Working at Home - New Mexico; WY, Working at Home - Wyoming; ND, Working at Home - North Dakota; SD, Working at Home-South Dakota; RI, Working at Home - Rhode Island; WV, Working at Home - W Virginia; MO, Working at Home - Montana; TX, Working at Home - Texas; DC, Working at Home - Dist of Col; OH, Working at Home - Ohio; NJ, Working at Home - New Jersey; OR, Working at Home - Oregon; SC, Working at Home-South Carolina; MO, Working at Home - Missouri; VA, Working at Home - Virginia; MA, Working at Home -Massachusetts; NE, Working at Home - Nebraska; MN, Working at Home - Minnesota; MI, Working at Home - Michigan; WI, Working at Home - Wisconsin; NY, Working at Home - New York; ME, Working at Home - Maine

Company :enGen

Job Description

Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role.

The Summer 2027 Technical Analyst enGen Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting enterprise network infrastructure and technology operations within a large healthcare technology environment. This internship is designed to develop the next generation of infrastructure and networking professionals through direct exposure to enterprise networking, data center technologies, troubleshooting, monitoring, technical documentation, and infrastructure project delivery.

As a member of the Network Infrastructure team, the intern will work alongside experienced Network Engineers to support the day-to-day operation, monitoring, maintenance, and improvement of a large enterprise network environment. Participants will gain valuable experience troubleshooting network connectivity and infrastructure issues while developing an understanding of how enterprise networks support critical applications, business operations, and technology services.

The internship provides exposure to industry-leading networking and operational technologies, including Cisco routing, switching and wireless, Cisco Nexus/Data Center technologies, Meraki, BlueCat DNS/DHCP/IPAM, SolarWinds, and ServiceNow. Interns will have opportunities to support network monitoring, incident investigation, change activities, equipment deployments and upgrades, infrastructure documentation, and network lifecycle projects.

Typical responsibilities include assisting with network troubleshooting, monitoring network health and capacity, supporting incident and problem resolution, maintaining network diagrams and inventories, assisting with infrastructure changes and implementations, analyzing operational data, and identifying opportunities to improve monitoring, documentation, automation, and team processes.

Through mentorship, hands-on technical experience, and collaboration with infrastructure and application teams, participants will strengthen their networking, troubleshooting, analytical, customer service, and communication skills while building a strong foundation for a future career in enterprise networking and infrastructure technology.

SUMMARY OF JOB RESPONSIBILITIES

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals.  To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business.

Typical responsibilities include, providing services to the day-to-day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action.

REQUIRED QUALIFICATIONS

Full or part-time enrollment in an accredited college or university baccalaureate program.

PREFERRED QUALIFICATIONS

Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, Computer Engineering, or a related technical field.

ESSENTIAL JOB FUNCTIONS

1. Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.

2. Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area.  Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.

3. Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.

4.  Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability.

5. As specifically requested by management, conduct research and reporting