Web Production Intern – Summer 2027

Location: Addison, TX; Montpelier, VT Department: 8315 - 8168315

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.

Please note that we do not offer visa sponsorship for this position

POSITION SUMMARY:

The National Life Group Internship Program was developed to provide real workplace learning and growth opportunities for undergraduate students. Over the years the program has provided students with the opportunity to engage in meaningful, career-relevant work at National Life Group in preparation for full-time employment.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

RESPONSIBILITIES:

National Life Group is seeking a detail-oriented and technically curious Web Production Intern to join our Digital Marketing team. This role will support the Web and Digital Experience team with recurring website updates in Sitecore, including banner changes, approved text and image updates, document replacements, link corrections and other lower-complexity production work.

The Web Production Intern will contribute to active website requests while gaining hands-on experience with enterprise content management, web quality assurance, accessibility and digital workflow practices. The role will also complete basic HTML and CSS adjustments within established templates and components, helping the team deliver accurate and consistent updates across the website.

The ideal candidate has working knowledge of HTML and CSS, strong attention to detail, an interest in web production and digital experience, and the ability to follow defined requirements and quality

Support Sitecore Content Production

Update, replace and remove website banners based on approved requests.

Make approved text, image and link changes within existing pages and components.

Replace documents and correct broken or outdated links.

Complete basic HTML and CSS adjustments within established templates and patterns.

Correct headings, page titles, metadata and content formatting as directed.

Maintain consistency with National Life Group brand, content and web standards.

Perform Website Quality Checks

Review updated pages on desktop and mobile to confirm content, layout and responsive behavior.

Check links, document downloads, images, headings and formatting before work moves to review.

Apply basic web accessibility practices, including clear heading structure, useful link text, image alternative text and readable content formatting.

Compare completed work with approved requirements and document any issues that need additional support.

Work Within Established Processes

Complete clearly defined assignments managed through Workfront.

Maintain accurate task status, progress updates and completion notes so work remains visible to the team.

Communicate missing information, questions or blockers promptly.

Follow established review and publishing processes. All work will be reviewed before it is published.

Use approved copy and assets. The role will not make compliance decisions, create unapproved copy, complete complex development or build new Sitecore components.

Collaborate Across the Organization

Work with the Web and Digital Experience team to understand requirements and complete website updates accurately.

Partner with content owners, designers, marketers and subject matter experts when additional context is needed.

Participate in team working sessions, page reviews and quality assurance activities.

Support routine production requests while learning how web governance, accessibility and regulated content review shape digital work.

QUALIFICATIONS:

Current college student pursuing a degree in Web Design or Development, Computer Science, Information Systems, Digital Media, Marketing Technology, Communications or a related field.

Working knowledge of HTML and CSS.

Experience with a content management system; Sitecore experience is helpful but not required.

Basic understanding of responsive design and web accessibility.

Strong attention to detail and a commitment to accurate, high-quality work.

Ability to follow established requirements, processes and review standards.

Strong written and verbal communication skills.

Organized, responsive and comfortable managing multiple assignments and deadlines.

Ability to take direction and feedback and apply it consistently.

Curiosity about digital experience, content operations and enterprise web platforms.

AI Proficiency Expectations

At National Life Group, we view AI as an enabler of human potential.  We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength.

All associates are expected to:

Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.

Stay curious and open to new AI-enabled ways of working.

Exercise sound judgment by reviewing and validating AI-generated content.

Maintain accountability for the accuracy, qual