Workplace AI Intern

Location: Detroit, MI Department: Internships Location Type: Remote

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

JOB SUMMARY

As part of the Trace3xperience Program, the Workplace AI Tracer (Intern) will help Trace3 evaluate, compare, and position the leading enterprise workplace AI platforms, including Anthropic Claude, Glean, Microsoft Copilot, Google Gemini, Meta AI, and OpenAI ChatGPT. Reporting to the Vice President of Total Experience, the Tracer will work closely with the Practice Directors of Intelligent Enterprise, Customer Experience, and AI Solutions to build hands-on platform expertise, earn manufacturer certifications, and create an enterprise-level platform comparison that Trace3 teams and clients will use to make better decisions. The Tracer will also support pre-sales scoping and manufacturer partnership programs, and partner with fellow Tracers across groups such as AI Governance to connect Trace3's AI offerings and speed up the sale of its AI portfolio.

Tracers in this program will receive accelerated professional development, exposure to all technical functions of an IT consulting organization, world-class mentoring, and unique networking opportunities across the organization.

WHAT YOU CAN EXPECT TO LEARN AND DO

Study each workplace AI platform in depth: core capabilities, architecture, integrations, security and data controls, admin and governance features, and product roadmap

Complete manufacturer training and certification courses for Anthropic, Glean, Microsoft, Google, Meta, and OpenAI platforms as available

Build and maintain an enterprise-level comparison of the platforms, covering technical capabilities, security and compliance, deployment considerations, and commercial models such as licensing, pricing, and consumption

Present the platform comparison and related findings to internal Trace3 audiences, including sellers, solution architects, and practice leaders, as well as to Trace3 clients

Assist with pre-sales scoping, including discovery preparation, requirements gathering, use case identification, and solution summaries

Help clients understand the differences between platforms from both a technology and a commercial standpoint, so they can choose the right fit for their organization

Support Trace3's partnership programs with these manufacturers, including tracking program requirements, certifications, incentives, and partner enablement

Work with the Intelligent Enterprise, Customer Experience, and AI Solutions Practice Directors to map each platform to their portfolios and identify where Trace3 services fit

Collaborate with Tracers from other groups, such as AI Governance, to connect offerings across teams and build joint stories that accelerate the sale of Trace3's AI portfolio

Learn how an IT solutions provider evaluates emerging technology, builds partner relationships, and takes new offerings to market

ELIGIBILITY AND PREFERRED SKILLS

Enrollment in the Junior or Senior year of an undergraduate program, at an accredited college or university or Masters program

Candidates should be pursuing a field of study applicable to the Workplace AI Pre-Sales internship, such as Information Systems, Computer Science, Business, or a related field

Cumulative grade point average (GPA) of 3.0 or better; People and Organizational Health may require a copy of the applicant’s transcript

Academic or professional/internship experience working in a professional setting is a plus

Hands-on experience with one or more AI assistants (such as Claude, ChatGPT, Copilot, or Gemini) through coursework, personal projects, or prior work is a plus

Strong written communication and presentation skills, with the ability to explain technical topics to non-technical audiences

Interest in how enterprise technology is evaluated, bought, and sold, including licensing and pricing models

Ability to work independently on assigned tasks and accepts direction on given assignments

Self-motivated individuals with a customer mindset and desire to help people