Assistant Manager Trainee

Location: Portsmouth, NH, United States Department: Sales

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 6-8-week training.

This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends.

During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.

Our training experience provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future!

What you will gain

Limitless Career Opportunities

This structured program provides the support you need, including formal discussions to review your objectives and development

Leadership Development

You’ll develop the foundation for what it takes to become a successful leader in our organization

We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations

Professional Networking

You will also get out into the community and establish relationships essential to growing our business - and your success

This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and savings benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Complete training consistent with established program

Support business strategies to increase sales and optimize profitability

Ensure high levels of customer satisfaction through excellent service

Build and maintain knowledge of all products to ensure effective customer recommendations

Build positive relationships with wholesale and retail customers

Complete store administration

Ensure compliance with policies and procedures including safety, loss prevention, and security

Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays

Support employee training, development, performance management, and corrective action

Respond to and resolve any customer and/or employee complaints

Partner with Store Manager to make outside sales calls to increase market share

Minimum Requirements

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Must have a valid, unrestricted Driver’s License

Must have at least a High School diploma or GED

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications

Have at least one (1) year of experience working in a retail, sales, or customer service position

Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams

Have previous work experience selling paint and paint-related products

Have work experience using timekeeping and/or customer relationship management ("CRM") systems

Have an associate's degree or higher in business, sales, or marketing

Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.

Willingness to relocate for future job opportunities

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish