Automotive Customer Service Coordinator / Junior Service Advisor | Weekends Off | Daphne

Location: Daphne, Alabama, us Department: Alabama Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

Christian Brothers Automotive

Benefits

Closed Every Weekend To Spend Time With Family & Friends

Paid Vacation & Paid Holidays

Healthcare Benefits Available

On-Going Training & Career Advancement

Employee Appreciation Events

Locally Owned and Operated

Weekly Lunches

No Vendor Limitations, Creativity Encouraged

Job Description

Job Title

Automotive Customer Service Coordinator / Junior Service Advisor

Location

9597 U.S.  Highway 90, Daphne, AL 36526

Job Overview

As an Automotive Customer Service Coordinator / Junior Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Schedule is expected to be Monday through Friday from 7 AM to 4 PM and some portion of compensation will be in the form of a payroll bonus tied to on-time attendance.

Responsibilities include, but are not limited to

Desire to learn automotive repair service terminology and processes

Check guests in and out

Answer phone calls and schedule appointments

Providing safe shuttle service for our valued guests in our branded vehicle

Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers

Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed

Light Service Advisor duties

Keep the facility clean and organized

Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork

Direct, coordinate, and participate in performing guest service activities as dictated by workload

Serve as a community ambassador for the store through creating authentic relationships and partnerships

Follow all safety policies and procedures

Other duties as assigned

Qualifications

Proven successful customer service experience is required; driven to serve others

Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers

Valid state driver's license

Meet required insurance driving record parameters

Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!

Ability to seek and accept coaching and direction

Ability to multitask and meet deadlines

Proficient with Microsoft Office Suite or related software

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear

The employee is occasionally required to balance, stoop, kneel, and/or crouch

The employee must occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus

Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.