Automotive Entry-Level Service Advisor | Up To $60K*| West Wichita

Location: Wichita, Kansas, us Department: Kansas Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

Christian Brothers Automotive

Benefits

Compensation Range: $40K-$60K* Annually For Highly Qualifed Candiates and Depending on Professional Experience

Closed Every Weekend To Spend Time With Family & Friends

Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar

Paid Vacation & Paid Holidays

Healthcare Benefits Available

A $25,000 in Life Insurance Policy Provided

Matching Retirement Plans

Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year

On-Going Training & Career Advancement

Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.

Wellness Program Offering Chaplain Care Support

Locally Owned and Operated with Owner Onsite

Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards

Continuous Training Available Through The CBA Flywheel Learning System

Employee Appreciation Events & Team Lunches

Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available

Job Description

Job Title

Automotive Entry-Level Service Advisor

Location

10080 W. 29th Street N, Wichita, United States, 67205

Job Overview

As an Entry-Level Service Advisor with Christian Brothers Automotive, you are often the first and most consistent point of contact for our guests. You play an important role in creating a welcoming, trustworthy experience by assisting guests when they need help with their vehicle and supporting the service team throughout the day.

This position is designed as a growth opportunity for someone eager to learn the automotive service industry. The primary responsibilities include safely picking up and delivering guests using our branded shuttle, answering incoming phone calls, and helping build strong guest relationships through friendly, professional communication. As experience and confidence grow, this role offers a clear path to developing into a Service Advisor, with hands-on exposure to guest communication, service processes, and shop operations. If you enjoy working with people, take pride in delivering excellent service, and are looking for a role with long-term career potential, this is a great opportunity to get started!

Responsibilities include, but are not limited to

Desire to learn automotive repair service terminology and processes

Check guests in and out

Answer phone calls and schedule appointments

Providing safe shuttle service for our valued guests in our branded vehicle

Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers

Assisting the shop with receiving, processing, incoming and outgoing parts, and other errands as needed

Keep the facility clean and organized

Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork

Direct, coordinate, and participate in performing guest service activities as dictated by workload

Serve as a community ambassador for the store through creating authentic relationships and partnerships

Follow all safety policies and procedures

Other duties as assigned

Qualifications

Proven successful customer service experience is required; driven to serve others

Experience as an Automotive Service Advisor or an Automotive Service Representative preferred

Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests

Valid state driver's license; Meet the required insurance driving record parameters

Ability to seek and accept coaching and direction

Ability to multitask and meet deadlines

Proficient with Microsoft Office Suite or related software

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear

The employee is occasionally required to balance, stoop, kneel, and/or crouch

The employee must occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus

Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.