Entry Level Automotive Service Advisor / Writer | Weekends Off | League City

Location: League City, Texas, us Department: Texas Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

Christian Brothers Automotive

Benefits

Compensation: $60K -  $65K Annually + Bonuses

Closed Every Weekend To Spend Time With Family & Friends

Paid Vacation & Paid Holidays

Healthcare Benefits Available

Matching Retirement Plans

On-Going Training & Career Advancement

Wellness Program Offering Chaplain Care Support

Locally Owned and Operated

Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar

Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards

Continuous Training Available Through The CBA Flywheel Learning System

Job Description

Job Title

Entry Level Automotive Service Advisor / Writer

Location

1515 W FM 646, League City, United States, 77573

Job Overview

As an Entry Level Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Entry Level Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Ideal candidates will have a passion for continuous growth, drive to get the job done right, and a personality that is upbeat.

Responsibilities include, but are not limited to

Desire to learn automotive repair service terminology and processes

Check guests in and out

Answer phone calls and schedule appointments

Providing safe shuttle service for our valued guests in our branded vehicle

Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers

Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed

Keep the facility clean and organized

Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork

Direct, coordinate, and participate in performing guest service activities as dictated by workload

Serve as a community ambassador for the store through creating authentic relationships and partnerships

Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand

Consistently and effectively sell our services without jeopardizing honesty and integrity

Maintain a positive attitude and team atmosphere at all times

Communicate on the phone in a clear professional manner

Build long-term relationships between the store, yourself and our customer

Directs, coordinates, and participates in performing customer service activities

Work together as a team and assist other employees as needed

Follow all safety policies and procedures

Other duties as assigned

Qualifications

Valid state driver's license

Experience in Retail, Hospitality, Automotive Customer Service or Sales Preferred

Experience as an Automotive Service Write/Advisor/Sales a plus but not required

Meet required insurance driving record parameters

Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!

Ability to seek and accept coaching and direction

Ability to multitask and meet deadlines

Proficient with Microsoft Office Suite or related software

Physical Requirements

Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm

Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)

Occasionally lifting and carrying objects over 50 lbs.

Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.