Category Management Project Intern (TikTok Shop - Operations) - 2026 Start (BS/MS)

Location: Seattle, Washington, United States of America Department: Operations

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok E-commerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities

1. Campaign Management & Execution

• Comprehensive understanding of Live-streaming content operation and product assortment strategy
• Work as a Campaign Executive with related stakeholders to ensure the campaign is running smoothly, including promotion setting, seller registration and communication with cross functional teams
• Monitor real-time campaign/ project performance and keep tracking of post campaign performance evaluation
• Support to help with any other general ad-hoc duties

2. Data Analysis & Insights

• Analyze and visualize livestream performance data to support business monitoring and decision-making.
• Build dashboards and generate regular performance reports, highlighting key insights, trends, and optimization.

Minimum Qualifications

• Currently Pursuing an Undergraduate/Master in Business or a related discipline.
• Data driven; an analytical thinker and experienced in using data and metrics to drive decisions
• Experience in program or project management, consultancy, change management, or operations strategy
• Proven ability in owning projects from inception to implementation
• Experience in process optimization and scaling of efficiency initiatives
• Experience managing or working within cross-functional teams
• Expert in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project

Preferred Qualifications

• Experience in Ecommerce or Tech organizations is preferred

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy