Creator Operations Project Intern (TikTok Shop Italy) - 2026 Start (BS/MS)

Location: Milan, Milano, Italy Department: Operations

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

About TikTok Shop

The e-commerce industry is growing at an unprecedented pace and represents a key strategic area for TikTok. With millions of loyal users worldwide, we are committed to delivering a fresh, engaging, and secure shopping experience. By integrating discovery, inspiration, and joy into every interaction, we aim to make TikTok the preferred commerce channel for merchants, creators, and users. We are assembling a passionate team to help build an innovative and intuitive e-commerce ecosystem.

About the Team

The Italy Creator team focuses on cultivating creators through scalable and sophisticated approaches. We enrich TikTok’s e-commerce environment by creating a seamless journey from content to purchase, empowering creators with sustainable income and opportunities for growth.

1. Incentive Strategy and Data Tracking

• Use operational tools to set up and manage creator incentive programs aimed at boosting creator activity and performance.
• Track, analyze, and report on campaign results; provide data-driven insights and optimization recommendations.

2. Campaign Execution

• Support the planning and implementation of short-video and livestream ranking competitions for creators.
• Utilize exposure, outreach, and community management resources to increase creator participation and engagement.
• Contribute to long-term campaign influence and audience awareness.

3. Cross-Functional Collaboration

• Work closely with Creator Managers (CMs), Account Managers (AMs), strategy, data, and operational teams to align and execute creator-related strategies.
• Collect feedback and suggestions to drive continuous improvement.

Minimum Qualifications

• Proficient in English to facilitate effective communication and collaboration with local and international colleagues.
• Strong Italian writing and reading skills; able to draft and review campaign copy and materials for the local market.
• Strong data analysis skills: able to extract, analyze, and interpret data from internal databases to identify and monitor issues.
• Logical thinker with excellent communication skills, capable of multitasking and taking ownership of responsibilities.

Preferred Qualifications

• Previous internship or practical experience in internet operations, e-commerce, influencer operations, or marketing; keen interest in developing a career in the internet industry.