Early Career Business Analyst - Strategic Operations

Location: Any city, TX, US

Early Career Business Analyst - Strategic Operations

Date:

Sep 18, 2026

Location:

Any city, TX, US, 99999

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Req ID:

37347

Work Mode:

Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As an Early Career Business Analyst - Strategic Operations at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts.

Your role in our mission

“Analyze this” and help create innovative, purpose-built technologies and solutions to deliver better health and human services outcomes.

Collaborate with a team of business analysts making client recommendations that can improve business processes

Translate your client’s business needs from the requirements generated for our technical teams into simpler non-tech language

Help your team analyze and document systems requirements and business processes

Build basic conceptual data and process models to quantify the potential impact of changes to the system

Verify that client requirements are built into the system design by executing and analyzing basic test case scenarios from existing test plans

Be part of technical reviews and inspections with senior leaders to ensure the final product meets client expectations

Expand your technical skills in software applications such as Microsoft Excel, SQL or Visio to enhance your expertise in this role

Primary responsibilities

Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization

Creating impactful executive presentations and communications

Managing leadership staff meetings and action tracking

Coordinating strategic planning sessions and offsite workshops

Supporting PI supply and demand forecasting

Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities.

Ideal candidate

Will possess strong analytical and problem-solving skills

Experience with modern AI productivity tools such as Microsoft 365 Copilot and GitHub Copilot

Demonstrated ability to independently manage multiple priorities while delivering high-quality outcomes in a fast-paced environment

Exceptional organizational skills, executive presence, attention to detail, and a proactive mindset.

What we're looking for

Basic understanding of the software development life cycle and software such as Microsoft Office

Basic analytical and problem-solving skills to assess business needs and triage bugs and defects

Clear and effective oral and written communication skills in a professional work environment

Interest in working at the intersection of the ‘technical’ and ‘non-technical’ and learning more about business processes and re-engineering

Ability to work in a team environment with other professionals

Key qualifications

Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or related field

Experience with Power BI, reporting, data analytics, and dashboard development

Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages

Familiarity with ServiceNow, Azure DevOps (ADO), and Agile delivery methodologies

Experience using AI-enabled productivity tools such as Microsoft 365 Copilot, GitHub Copilot, ChatGPT, or similar technologies

Strong presentation development skills with the ability to translate complex information into concise executive messaging

Excellent organizational, project management, and facilitation skills

Exceptional written and verbal communication skills

Self-starter with the ability to receive strategic direction and independently drive results

Ability to manage multiple concurrent priorities while maintaining focus on deadlines and outcomes

Strong attention to detail and follow-through to ensure commitments are completed and nothing falls through the cracks

Ability to work effectively with senior leaders and cross-functional teams

What success looks like

Provides actionable insights through data analytics and KPI reporting

Improves operational efficiency through process automation and workflow optimization

Delivers executive-ready presentations and communications that support strategic decision-making

Successfully coordinates leadership operating rhythms, workshops, and planning events

Proactively identifies opportunities for improvement and drives them to completion

Leverages AI and analytics to accelerate delivery, improve productivity, and enhance business outcomes

What you should expect in this role

Fully remote office from Contiguous US locations only

Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events.

Video cameras must be used during all interviews, as well as during the initial week of orientation

The deadline to submit applications for this posting has been extended until a suitable candidate is selected

#LI-HC1

The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work fle