HR Intern - Summer 2027

Location: Grand Rapids, MI

Day Shift (United States of America)

We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

Focus on Patient Care.  A selfless drive to serve and heal connects all MFB employees.

Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

Family Culture.  We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

Trust in Each Other.  Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.

A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary

​​Provides support and assist the Human Resources Department with a wide range daily tasks and projects related to Human Resources compliance, recruiting, employee benefits, and administrative responsibilities. This internship is designed to provide exposure to a variety of Human Resources initiatives that will help the intern obtain gainful knowledge and experience. ​

Essential Job Responsibilities

​​The Human Resources internship will be tailored to match the intern’s skills and help in developing new skills in the Human Resources field. A sampling of job assignments and projects are listed below:

​Total Rewards

​Guide employees with benefit enrollment or changes

​Provide paycheck print requests from employees

​Assist with job description updates and system audit

​Coordinate 403b fee notice mailing or other benefit mailings

​Human Resources

​Front Desk coverage

​Organize Employee Files

​Provide support and coordination of employee activities (i.e. awards banquet, monthly luncheons, etc.)

​Research

​Assist with various projects/tasks as needed, including electronic filing setup, newsletter and activities.

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​We’ll embrace all people by

​Treating everyone with dignity and respect.

​Opening more doors to opportunity for others to succeed.

​Growing talent and people.

​Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.

​Taking action against discrimination.

​Honoring our differences and how we collaborate.

​Educating staff, patients and the communities we care for.

​Restoring hope and freedom, together.

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Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

Must be currently enrolled in a college/university, seeking an undergraduate degree in Human Resources, Business Administration or a related field.

Handle sensitive and highly personal information daily, maintain confidentiality and discretion in a mature and non-judgmental manner.

Proficiency with Microsoft Office, including Word, Excel and Outlook.

Proven ability to create graphs, forms and databases and summarize results.

Internet and web experience including social networking experience.

Competent language, spelling, and grammar skills with the ability to proof business documents.

The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.

Good interpersonal and telephone skills.

Academic Requirements and Work Schedule

​​20-40 hours per week for a 12-16 week period. Actual hours and duration of internship will be determined at the time of position being awarded.

​This is an unpaid internship.  The internship focus is on providing education and on-the-job training, and not actual employment. This training is considered a benefit for the intern, not Mary Free Bed Rehabilitation Hospital.  The intern position is not a replacement for regular staff and the intern should not expect to be entitled to a job once training is complete. A monthly stipend may be offered and is intended to cover basic needs, such as lodging, meals and transportation.

​This internship will promote learning for specific learning goals related to managing risk in health care administration as noted in intern essential functions above.

​All Interns are supervised.

​Interns are required to work a certain number of hours, but intern supervisor will work with each intern to be sure th