Intern - Agile Delivery

Location: Des Moines, IA, United States Department: Internship

As an Agile Delivery Intern, you will support Agile teams in planning, coordinating, and delivering solutions while gaining hands-on experience with Scrum and Kanban practices. You will work with Scrum Masters, product owners, team members, and stakeholders to help facilitate team activities, track progress, maintain documentation, and promote continuous improvement. This position is temporary, nonexempt, and offers the opportunity to begin during the current academic year.

Support Agile Planning and Team Coordination

Assist Scrum Masters and Agile teams with sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.

Help organize team priorities, tasks, action items, dependencies, and risks under the guidance of an experienced Scrum Master.

Support the team in applying Agile values, principles, and practices consistently.

Meeting Facilitation and Communication

Schedule and help facilitate Scrum events, team meetings, and collaborative decision-making sessions.

Prepare agendas, capture meeting notes, document decisions, and follow up on assigned action items.

Communicate professionally with team members and stakeholders and help ensure information is clear, timely, and accessible.

Progress Tracking and Reporting

Help maintain sprint boards, team metrics, project documentation, and delivery schedules using approved collaboration tools.

Monitor progress against sprint goals and assist in identifying issues, risks, dependencies, and impediments.

Support the preparation of status updates, dashboards, and presentations for team members and stakeholders.

Continuous Improvement and Team Support

Assist with identifying process improvements based on retrospective feedback, delivery metrics, and team observations.

Help reinforce collaborative practices, transparency, accountability, and a continuous-learning mindset.

Escalate conflicts, blockers, or delivery concerns to the Scrum Master or appropriate team lead and help track them through resolution

Currently pursuing a bachelor's degree in computer science, information technology, business, project management, management information systems, or a related field.

Coursework, academic projects, student leadership, volunteer experience, or prior internship experience involving teamwork, project coordination, or Agile practices is preferred; previous Scrum Master experience is not required.

Foundational understanding of Agile methodologies and frameworks, such as Scrum or Kanban, with an interest in developing practical experience.

Strong organizational skills and attention to detail, with the ability to manage multiple assignments, deadlines, and follow-up activities.

Effective written and verbal communication skills, including the ability to take clear notes, provide concise updates, and collaborate with team members.

Basic analytical, problem-solving, and conflict-resolution skills, with a willingness to ask questions and learn from feedback.

Familiarity with collaboration or work-management tools such as Microsoft Teams, Azure DevOps or similar platforms is preferred.

Ability to work effectively in a team environment, demonstrate initiative, maintain professionalism, and adapt to changing priorities.