Product Development Business Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)

Location: Seattle, Washington, United States of America Department: Commerce ops

Team Introduction

The e-commerce industry has grown tremendously recently, becoming a hotly contested space among leading Internet companies. Its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our campaign team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Step into a dynamic role with the US operation team, where you'll play a vital part in executing varies campaigns for some of the most iconic brands. Be at the forefront of innovation, contributing to cutting-edge campaigns and driving forward the yearly strategic modules that define success. In this role, you’ll help power the future of e-commerce, supporting high-impact initiatives that connect brands with consumers in meaningful ways. Join us as we shape the future of e-commerce here at TikTok Shop!

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities

• Participate in cross-functional meetings with domestic and international teams, taking key findings back for discussion within the project team.
• Create document frameworks in conjunction with the project managers and also presenting their contributions (optional) in larger scale meetings.
• Intermediate level data analysis tasks, taking existing datapoints from dashboards and queries to come up with theories that we can create policy/features from.
• Constant communication to go to market with account managers and business development managers with success measured by adoption rate.
• Calling out issues and flaws in policies and features constantly while formulating productive solutions backed by research and data as well as individual experience.
• Summarize meetings into their key components so that operations colleagues can be informed on important actions/changes.

Minimum Qualifications

• Currently pursuing an Undergraduate/Master, with strong interest in Business Administration, Project Management, Marketing, Communications/Political Science/ International Studies or a related field.
• Strong analytical and problem-solving abilities; proactive, detail-oriented, and capable of conducting both qualitative and quantitative research to generate actionable insights.
• Ability to create compelling strategy documents from cross-functional inputs as well as external clients.
• Excellent cross-team collaboration and communication abilities, experienced with prioritizing requirements and requests from other teams.
• Willingness to debate strategy within the team and propose blue ocean/new strategies in the e-commerce industry.

Preferred Qualifications

• Familiarity with Tableau, SQL, or other data visualization software.
• Experience with live streaming, especially live selling
• Understanding of the Collectibles, or Luxury Resale, or Art & Nature space
• eCommerce experience, selling, corporate experience, or a heavy user of various e-commerce platforms.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy