Product Operation Intern (TikTok Local Services) - 2027 Start

Singapore · Posted Nov 07

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At a glance

Location: Singapore, Singapore
Work type: Onsite
Category: Product & Design

Product Operation Intern (TikTok Local Services) - 2027 Start, located in Singapore. Internship role supporting product operations across global markets, translating user and stakeholder needs into actionable product insights, collaborating with product, engineering, design, data, and business teams, and assisting end-to-end product launches.

What they are looking for

Data analysisBusiness analyticsStakeholder managementProduct operationsRequirements gathering

Location: Singapore Department: Operations

Team Introduction

TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.

With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities

Support product operations for TikTok Local Services across global markets, with a focus on improving product experience and business outcomes.
Serve as a key connector between operation and product teams, translating user, merchant, and creator pain points into actionable product insights.
Work closely with Product, Engineering, Design, Data, and Business teams to identify opportunities, shape solutions, and drive implementation.
Analyse business goals, user behavior, and conversion performance to uncover key issues and inform product decisions.
Support end-to-end product launches, including planning, stakeholder coordination, execution tracking, and post-launch review.

Minimum Qualification(s)

Currently pursuing an Undergraduate in Business or a related computing discipline.
Strong analytical and logical thinking skills, with the ability to use data to diagnose issues, validate hypotheses, and evaluate results.
Strong communication and collaboration skills. Self-driven, responsible, and able to take ownership in a fast-paced environment.

Preferred Qualification(s)

Prior internship or project experience in product operations, business operations, user growth, content operations, consulting or related areas.
Familiarity with local services, e-commerce, creators, merchants, or marketplace products.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]