Technical Support Specialist intern (m/f/d)

Albstadt · Posted Oct 21

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At a glance

Location: Albstadt, Germany
Work type: Onsite

Technical Support Specialist intern at Honeywell in Albstadt, Germany. Responsibilities include first-level troubleshooting, log analysis, and coordinating with cross-functional teams to resolve technical issues within intrusion systems. Hands-on learning in IT support and customer interaction in a security-focused environment.

What they are looking for

ElectricianLow-voltageSecurity systemsNetwork fundamentalsIp

Location: Albstadt, Baden-Wuerttemberg, Germany Department: Customer Experience

As a Technical Support Specialist intern (m/f/d) here at Honeywell, you will be a key player in ensuring the seamless operation of Honeywell's IT systems. As the lead specialist, you'll be responsible for overseeing and coordinating support activities, providing technical expertise, and collaborating closely with cross-functional teams to resolve complex issues. Your in-depth knowledge and problem-solving skills will be instrumental in maintaining our technology infrastructure. Your expertise will be valued, and your contributions will shape the future of our IT support.

In this role, your expertise will ensure the uninterrupted flow of information and the efficiency of our IT systems, which are the lifeblood of our operations. You will be at the forefront of solving complex technical challenges and making critical decisions that directly impact our ability to innovate, compete, and serve our customers. Your leadership and technical acumen will drive excellence in IT support, enabling Honeywell to maintain its reputation as a global leader in technological advancement. Join us and be the driving force behind our continued success.

Key Responsibilities

Support the Intrusion Systems team with daily technical tasks and first‑level troubleshooting.

Assist in analyzing logs, diagnosing issues, and replicating customer scenarios.

Communicate with customers and collaborate with internal departments under expert guidance.

YOU MUST HAVE

Basic electrician knowledge and understanding of low‑voltage or security systems.

Network fundamentals (IP, LAN) and strong German + English communication skills.

Analytical, proactive, eager to learn, and comfortable working in a team.

what you will learn

How intrusion systems operate and how to analyze logs and technical data.

How to provide customer support via phone/email and follow support processes.

How to troubleshoot issues, replicate problems, and work with expert teams

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual

orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform

crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join a team recognized for leadership, innovation, and diversity