Operational Excellence Administrative Internship- Summer 2027

Location: Jacksonville, Florida, United States Department: Prof Services & Supp Mgmt

Operational Excellence Administration Internship

Summer 2027

US East Office (Jacksonville, FL)

We exist to transform our customers and change lives

About our Summer Internship Program

RF-SMART's Summer Internship Program gives you real work, real responsibility, and direct access to leaders across the organization. This is a 12-week, full-time experience—not a resume line item, but a launchpad.

As an Operational Excellence Intern you'll gain hands-on experience supporting the Operational Excellence, Professional Services, and Customer Success and Support initiatives. Agile product development and delivery in a cross-functional environment. You will collaborate cross departmentally with Product, Engineering, QA, and other stakeholders to develop practical skills in delivery coordination, facilitation, communication, risk management, and continuous improvement. Your participation in delivery planning, Agile ceremonies, and process implementation will progressively increase as your capability, judgment, and independence increase.

What You'll Do

Alongside your project work, approximately 5–6 hours each week are built into your schedule for structured development. These two tracks run simultaneously.

Role Responsibilities

Triage and report on shared Customer email accounts

Create and send Statements of Work and Change Orders

Maintain systems data quality

Conduct project reviews

Conduct time entry reviews

SharePoint site document management

Grow and Connect

Collaborate directly with experienced Operational Excellence professionals and receive regular coaching and feedback

Discover your natural talents through a CliftonStrengths assessment

Develop presentation skills, communication, and professional presence through workshops

Collaborate on a group innovation project that spans the full 12 weeks

Hear directly from RF-SMART leaders in our Meet the Leader series—interactive sessions covering career paths, industry insights, and real advice

Build your network at our intern alumni panel and networking mixer

Participate in volunteer events, National Intern Day, and company-wide activities

Access LinkedIn Learning throughout the summer

What You Bring

Interest in process improvement

Demonstrated leadership skills

Currently enrolled in a degree program at the time of the internship

Considered a Junior or Senior by credit hours

Available to work 40 hours per week in-office

Eligible to work in the United States for any employer without future sponsorship

Program Details

Duration: May 10, 2027 – July 30, 2027 (12 weeks)

Hours: 40 hours per week

Pay: $25/hour

Location: Jacksonville, FL

Open to undergraduate students, graduate students, and May/Spring graduates

Why You’ll Love It Here

The RF-SMART Internship Program exists to partner with students to equip them with the skills they need to become successful professionals while they complete meaningful work at RF-SMART, while supporting our mission of transforming our customers and changing lives.  We look for students who are curious, strong communicators, and motivated to take ownership of their work. If you want more than just a summer job and you're looking for real exposure, mentorship, challenge, and a launchpad for your career, start at RF-SMART.

Our Talent Acquisition Team will review all applications and reach out to qualified candidates with next steps.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give  a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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